CONTACT
Carol-Mary ****************@*****.***
Delie
PROFILE
I am a motivated and reliable professional currently completing a Higher Certificate in Management. I possess strong administrative, communication, and organizational skills, with experience in customer service and client relations. I am seeking an opportunity in administration, office support, reception, records management, or customer service where I can contribute positively while continuing to develop my professional skills
Assist with the day-to-day operations of the hotel, providing professional and courteous service to guests.
Operate the cash register and process cash and card transactions accurately.
Provide bartending and beverage service while maintaining a professional and customer-focused environment.
Respond to guest enquiries and requests, providing assistance and relevant information as required.
Support general front-office and hospitality operations to ensure the smooth running of the establishment.
Maintain professionalism when interacting with guests and colleagues and contribute to a positive customer experience. 2024-2026 Ochsenwagen Hotel Pension
Hospitality Assistant Part time
EXPERIENCES
2017-
2020
Namib High School NSSCO
Subjects: Afrikaans, English, Biology,
Geography, Mathematics, Physical
Science
EDUCATION
2025-
2026
STADIO HIGHER EDUCATION
SKILLS
•Customer service and client
relations
•Strong communication and
interpersonal skills
•Microsoft Word and basic Excel
•Administrative and
organizational skills
•Time management and
teamwork
•Professional presentation and
public speaking
Coastal Gadgets
Sales representative (Temp)
•Assisted customers with product inquiries and purchases.
•Maintained accurate stock records and conducted stock counts.
•Processed sales transactions and handled customer concerns professionally.
•Built and maintained positive customer relationships. February
2026
Higher Certificate In Management -
January 2025 - Expected Completion July
2026
Modules: Entrepreneurship, HR
Management, Management,
Labour Relations, Fundamentals of
Business Communication and
Fundamentals of Business Studies
REFERENCES Mr. Z Mouton
Ms. Tracy Prins