ARNEL S. TIMBOL
Abu Dhabi, UAE +971-**-***-**** ******************@*****.***
PROFESSIONAL SUMMARY
Dedicated Administrative and Customer Service professional with over 10 years of UAE experience in office administration, document control, customer support, and operations. Proven experience with First Abu Dhabi Bank, Department of Health, Royal Health Group, EMAAR, and SKLD Manpower Services. Recognized for professionalism, reliability, communication skills, and the ability to work efficiently in fast-paced environments. Seeking an Administrative, Customer Service, or Airport Operations role with Etihad Airways or Abu Dhabi Airports.
CORE SKILLS
• Office Administration
• Customer Service
• Administrative Support
• Document Control
• MS Office
• Communication
• Teamwork
• Problem Solving
• Time Management
• Attention to Detail
PROFESSIONAL EXPERIENCE
Office Support Assistant - SKLD Manpower Services (Mar 2023–Present)
• Provide administrative and office support.
• Organize documents and files.
• Support daily office operations.
Receipt Validator - EMAAR Dubai Mall (Dec 2022–Jan 2023)
• Validated receipts accurately.
• Assisted customers professionally.
Call Center Associate - Royal Health Group (Mar 2022)
• Handled calls and appointments.
• Maintained customer records.
Tracking Project Coordinator - Department of Health / Etisalat (Dec 2020–Feb 2022)
• Tracked projects and maintained records.
• Coordinated with departments.
Document Controller & Office Assistant - First Abu Dhabi Bank (Oct 2017–Oct 2022)
• Managed documentation.
• Provided administrative support.
EDUCATION
Reception and Office Administration/Management Level 1 & 2 Filipino Institute, Abu Dhabi (2019)