Guest Relations & Hostess Professional

PROFILE

HOSTESS

LANA

Dynamic and engaging. Expert in guest

service, reservations, and problem-

solving. Strong interpersonal skills and

attention to detail.

EXPERIENCE

RECEPTIONIST- EZONE LAGOON RESORT- BANGLORE — JUNE 2022- DEC 2022

Caption

SENIOR HOSTESS -CANDELS BREW HOUSE- BANGLORE — JAN 2023-JAN 2024

GUEST RELATION EXECUTIVE - ANTHEM - HYDERABAD- JAN 2024- JUNE 2024

GUEST RELATION EXECUTIVE -ONE8COMMUNE- HYDERABAD -JUNE 2024- OCT 2024

GUEST RELATION EXECUTIVE-GOLDEN CIRCLE BREWERY- BANGLORE - NOV 2024 - PRESENT

EDUCATION

HIGH SCHOOL DIPLOMA - SACRED HEART GIRLS

SKILLS

• Charismatic presence: Radiates warmth and charm to create an inviting atmosphere.

• Impeccable grooming: Maintains a polished

appearance that reflects positively on the

establishment.

• Exceptional communication: Engages guests with ease and professionalism.

• Efficient organization: Manages reservations and seating arrangements seamlessly.

• Proactive problem-solving: Addresses guest concerns promptly and effectively.

• Team player: Collaborates with colleagues to ensure smooth service delivery.

• Menu knowledge: Familiar with offerings to provide recommendations and answer queries confidently.

• Adaptability: Thrives in dynamic environments and handles pressure with grace.

• Attention to detail: Ensures every aspect of guest experience is carefully attended to.

• Multitasking prowess: Capable of juggling various tasks while maintaining composure.

PERSONAL INFORMATION

Name: LANANGKY NTIEW LANGSTIEH

AGE- 21 YEARS

Address: SHILLONG,MEGHALAYA

Phone Number: 936-***-****

Email Address: **************@*****.***

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