Remote Administrative Officer & Bookkeeping Support

PERSONAL PROFILE

Organized Remote Administrative Support Specialist with

bookkeeping experience. Skilled in email/calendar management, CRM updates, client coordination, and QuickBooks Online for financial tracking and reconciliations.

EDUCATION

B S I N B U S I N E S S

A D M I N I S T R A T I O N M A J O R

I N M A N A G E M E N T

Lyceum of the Philippines University

WORK EXPERIENCE

F R E E L A N C E – B O O K K E E P I N G & A D M I N S U P P O R T ( R E M O T E ) December 2024 – Present

Bookkeeping with QuickBooks Online: bank/credit card reconciliation, A/R & A/P, financial reporting

Organized financial records and handled email & calendar management Managed manual Amazon product listings: updated details, pricing, and descriptions

Performed general administrative tasks to streamline client operations A D M I N I S T R A T I V E A S S I S T A N T ( R E M O T E ) KontakSource – U.S.-based Client (May – Nov 2024)

Managed daily email communications and maintained organized inbox systems

Updated and maintained accurate CRM records in HubSpot Coordinated meetings and calendar schedules

Assisted with social media updates to improve online presence B O O K K E E P E R / A D M I N A S S I S T A N T ( R E M O T E ) Shine Villas – Property Management (Nov 2020 – Jan 2023) Reconciled bank and credit card transactions in QuickBooks Online Managed Accounts Receivable and Accounts Payable

Prepared financial reports for management review

Entered and tracked supply data in Ciirus

Assisted with Airbnb reconciliation and property financial tracking Remote Administrative Support Bookkeeping

& CRM Support

MA. MERMA NEPOMUCENO

https://sites.google.com/view/

mermaid1012

CONTACT

QuickBooks Online

ProAdvisor (Certified)

KEY SKILLS

Bank & Card Reconciliation

A/R & A/P Management

Financial Reporting

Bookkeeping & Finance

Admin & VA Support

Tools & Software

https://www.linkedin.com/in/

iammerma

*****.**************@*****.***

R E M O T E A C C O U N T I N G A S S I S T A N T

M.A.B Consulting Services (Jan – Dec 2018)

Recorded and updated financial transactions in QuickBooks Supported data migration and inventory tracking

Prepared Excel-based dashboard reports

F R E E L A N C E V I R T U A L A S S I S T A N T ( R E M O T E ) U.S.-based Small Businesses (Jan – Sept 2019)

Managed product listings and outreach tasks

Assisted with Facebook group content support

Organized business data and documents

EARLIER ROLES

L E A D G E N E R A T I O N & D A T A E N T R Y ( R E M O T E ) Silver Cargo Care Australia (Oct – Dec 2019)

Gathered and verified business leads

Organized verified data into structured spreadsheets O P E R A T I O N S F I N A N C I A L S P E C I A L I S T Tricycle Franchising Board (2017)

Conducted research and drafted proposals

R E S E A R C H E R / P R O C E S S O R

Alorica (2016)

Handled customer concerns and resolved objections

CERTIFICATIONS &

TRAINING

Google Ads & GoHighLevel

(Basic Training)

Shopify & Amazon (Basic Training)

CORE STRENGTHS

Email & Calendar Management

Data Entry

Document Organization

CRM Management

Amazon Product Listing (Manual)

GoHighLevel (Basic Training)

Excel (basic to intermediate)

G-Workspace

Detail-Oriented

Time Management

Communication

Contact this candidate