Chef, Catering Ops & IT Tutor

Eric Langley

F*, ** Crosby Road South, Waterloo, Liverpool 21 1EN / 073**-****** /

**************@*****.*** / 12/08/1972

SKILLS

● Demi CDP and Commis Chef/Prep Chef experience in a variety of settings with responsibilities including; ordering, staff rota, stock control and rotation. Experience in the following kitchen environments such as; independent restaurants, gastro pubs, branded restaurants, events Catering

(Weddings, Festivals), arena work; M&S Arena, Wigan Athletic, Liverpool F.C, Manchester City F.C and more (including Match Days, Prep days).

● Level 2 Food Safety and Allergens Certificates, along with Health and Safety Level 2, also studied Level 3 Professional Cookery Course but had to withdraw due to caring responsibilities of a family member.

● Experience of teaching at F.E level and University levels (sessional), including creating and delivering Basic IT Adult Skills courses and also delivering basic ESOL work-shops to groups of up to 10.

● IT proficient including the use of Word, Excel, Social Media, mixed media presentations, and more. EDUCATION

Childwall Comprehensive School

8 GCSEs Grade C or above 1983 - 1989

Liverpool CommunityCollege

A-Level History & English Literature (C's) 1990 - 1993 Diploma Journalism (MOCF)

S. Martins College Lancaster

BA Hons History 2:1 1993 - 1996

Sheffield Hallam University

Higher Ed Cert Community Justice (NVQ Level 4) 2004 - 2005 Blackburne House, Liverpool

NCFE Level 3 award in Education & Training 2015

EMPLOYMENT

Full-time Caring Responsibilities - Mother - Now Deceased. Dec 2019 - May 18th 2025 Arc Hospitality, Verve & Saffron Vanillla (agency work) July 2016 - Dec 2019 Chef (Commis/CDP) – Liverpool, North-West and Cumbria Working across various venues at large and small events up to 1700, including Echo Arena, Liverpool F.C, Manchester City F.C, Wigan F.C, Hardy’s Catering, EST Italian and various other establishments. NACRO (Charity) Nov 2015 - July 2016

Housing Resettlement Worker - Kensington, Liverpool Adecco Feb 2014 - Nov 2015

Customer Service Adviser/Independent Living Advisor - Liverpool Customer services adviser working on behalf of Lufthansa, Mersey Care and Knowsley Housing Trust, dealing with customer requests for works scheduling within an estate and facilities setting. Warrington Council Mar 2013 - Feb 2014

Council Tax Advisor

Provision of customer support, dealing with complaints and enquiries regarding Council tax & local benefits, providing Customer Service support by telephone and face to face appointments. Cheshire West and Chester Council Dec 2012 - Mar 2013 Debt Advisor

Working within the Housing Options department at Cheshire Council, providing up to date support with complex debt caseloads, including housing repossessions, bankruptcy and homelessness advice. Manchester Citizens Advice Jan 2010 - Dec 2012

Welfare Benefits/Money Advice Worker (Legal Aid Team)- Manchester Legal Aid case manager and specialist advisor, representing clients at all levels appealing negative decisions and supporting clients with debt management advice. John Moores University - Liverpool Mar 2010 - Oct 2011 Sessional Lecturer in Criminology

Delivery of Criminology units in seminar and lecture groups ranging from 1020 students. Workshops, essay marking, student support, and online learning.

Citizens Advice Bureau Jun 2006 - May 2010

Welfare Rights & Debt Advisor - North Liverpool

Specialist welfare benefits advice aimed at current and ex-offenders; including advice sessions at local Courts, and local homeless centres including The Whitechapel Centre, Based at Community. South Yorkshire Probation Service, Sheffield Sep 2003 – June 2006 Probation Service Office/Trainee Probation Officer Casework management of offenders who remain subject to statutory supervision on release including; statutory casework monitoring and report maintenance, diary management, 1:1 therapeutic counselling work, CBT, crisis management and signposting for additional support Period of travel - Australia Jan 2003 - Sept 2003

The Liverpool Echo and Daily Post Aug 2002 - Jan 2003 IT Support Helpdesk

Help-desk call handler with a local newspaper. Dealing with Referrals and basic desktop support (PC & Mac OS) for internal staff issues and technical support Biomni Limited (Computacenter) London May 2001 - Aug 2002 Desktop and Technical Support

London Cyrenians Housing, London Apr 2000 - May 2001 Office Manger

Busy office manager, dealing with all aspects of recruitment and personnel, including Policy and procedure writing. Personal assistance and events management Merseyside Probation Service Oct 1998 - Apr 2000

Probation Service Officer/SCO

Responsible for the supervision of low to medium risk offenders in accordance with Home Office guidelines and National Standards

Adecco - Liverpool Nov 1996 - Oct 1998

Administrator with experience in various roles across local companies, providing admin and office support post-graduation

VOLUNTARY ROLES

Kensington Learning Centre, Liverpool - Over the last 6 years (Centra has now closed). ESOL, IT Level 2 & Employability, Basic Digital skills Tutor Cheetham Hill Advice Centre, Manchester - 2011

Specialist Welfare Rights Advisor

The Brain Charity, Liverpool - 2017

Specialist Welfare Rights Advisor

Wirral Citizens Advice Bureau - 2017

Specialist Welfare Rights Advisor

Kensington CIC - 2018 and ongoing - various volunteer positions, including LCR (Liverpool Community Radio, The Croissant of Inequality Cafe - Kitchen work and other ad hoc voluntary shifts.

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