Administrative Office Assistant Resume

Simonay Van Der Merwe

Syracuse, New York 680-***-**** **********************@*****.***

SUMMARY

Reliable and organized administrative professional with experience as an Office Assistant at Sanlam. Skilled in customer service, telephone communication, appointment scheduling, email etiquette, filing, and general office administration. Proficient in Microsoft Word and Excel, with strong communication and organizational skills. Friendly, professional, detail-oriented, and eager to contribute to a positive and productive work environment. EDUCATION

Duinveld High School Upington, South Africa

High School Diploma 2020

EXPERIENCE

Office Assistant January 2023 – October 2024

Sanlam

• Answered and managed telephone calls professionally.

• Scheduled and managed appointments.

• Assisted clients with queries and provided customer service.

• Handled professional email correspondence and email etiquette.

• Maintained organized filing systems and office records.

• Assisted with general administrative duties.

TECHNICAL SKILLS

Microsoft Word

Microsoft Excel

Customer Service

Office Administration

Communication

Appointment Scheduling

Filing & Record Keeping

Professional Email Etiquette

LANGUAGES

English Afrikaans

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