Education & Credentials
Certified Phlebotomy Technician, U.S. Colleges, Montclair, CA 2026
CA CPT1 License
CPR/BLS
Technical Skills Include
Certified Phlebotomy Technician: Vacutainer Butterfly Techniques Skin Puncture Blood composition Centrifuge Finger/Heel Sticks Venipuncture Procedure Urinalysis Mobile Phlebotomy Specimen Labeling & Transport Capillary Puncture Sendouts Aliquot
Front Medical: Health Insurance & Benefit OSHA/ HIPAA Schedule Management – Appointments, Confirmation, reschedule Prepare, Print, Save and Edit Insurance Forms Maintaining Patient Files & Records Complete Exam, Reports and Form Letters Proficient in Microsoft Word and PowerPoint
Medical Back Office: Medical Asepsis & Sterilization Basic Surgery Set-up & Patient Preparation Wound Care Take Medical History & Assist with Patient Forms Medication Administration Vital Signs & Measurements Venipuncture Basic Pharmacology EKGs Charting & Filing Rooming Patients Injections Specimen Handling Medical Terminology
Clinical Experience
Phlebotomy Extern, A & A Women’s Clinic – Chino, CA / Feb. 2026
●Identified individual patient needs to determine most appropriate approach to successfully complete blood draw; collected samples via venipuncture.
●Applied proper techniques to reduce bruising and ensure patients are comfortable during procedure.
●Followed correct draw order techniques to prevent results and diagnosis error due to cross-contamination of chemical additives.
●Properly labeled specimens in real-time.
●Documented individually drawn specimens in logbook, noting atypical tests (STAT, ASAP, etc.)
Work History
Account/Claims/Processing Manager, Furniture of America, City of Industries, CA 08/2009 – Present
Manage high volume accounts and customer interactions, processing transactions and orders with accuracy. Handle claims and documentation, coordinate with teams to resolve issues and maintain efficient workflows.
Ariana Mendoza
Diamond Bar, CA 909-***-**** ************@*****.***
Dual Medical Assistant and Licensed Phlebotomist with great customer service experience. Solid work ethic: dependable, responsible and detail focused. Exceptional patient services skills. Well-developed back office and lab skills.
CMA
CPT