Senior Surgery Scheduler Epic EHR Specialist

Gloria Foreman

Senior Administrative Coordinator Surgery Scheduler Epic EHR Specialist

** * ******* ***, ******* Heights, PA 190**-***-***- 6109 *********@******.***

PROFESSIONAL SUMMARY

Administrative Coordinator with 28 years of experience at the Hospital of the University of Pennsylvania. Expert in managing office operations, surgery scheduling, and supporting healthcare teams using Epic systems in fast- paced environments.

PROFESSIONAL EXPERIENCE

Hospital of the University of Pennsylvania

Administrative Coordinator February 5, 1998 – March 27, 2026

• Manage scheduling for multiple physicians and APPs across a 3-location medical facility

• Coordinate patient appointments, procedures, and surgeries efficiently

• Verify insurance coverage and obtain required pre- authorizations

• Handle high-volume phone calls and respond to patient inquiries professionally

• Maintain and update patient records with accuracy and confidentiality

• Assist with patient check-in/check-out and payment collection

• Communicate with medical staff to support patient care and office workflow

• Respond to emails and correspondence to ensure timely coordination of services

SKILLS

• Patient Scheduling & Coordination

• Insurance Verification & Pre-Authorizations

• Medical Records Management

• HIPAA Compliance & Confidentiality

• Customer Service & Patient Relations

• Strong Verbal & Written Communication

• Time Management & Multitasking

• Administrative & Clerical Support

• Surgery Scheduling

• Epic (EHR)

EDUCATION

Passaic High School

CERTIFICATIONS & TRAINING

• 1199C Medical Coding and Terminology

• JeffSTAT EMT Services Training

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