Executive Operations & Compliance Specialist
Resume:
CRISTI K. GOSSETT
Hot Springs, Arkansas 501-***-**** *******.******@*****.***
EXECUTIVE PROFILE
Strategic business operations, licensing, compliance, and executive support professional with more than 10 years of experience leading complex administrative initiatives, regulatory compliance programs, executive operations, and cross-functional projects. Recognized for building scalable processes, improving organizational efficiency, and serving as a trusted partner to executives, legal teams, operational leaders, and government agencies. CORE LEADERSHIP STRENGTHS
Proven planning & organizational skills • Cloud base file management • Permit administration • Strong written & verbal communication • Meticulous attention to detail • Extensive experience planning and executing meetings and events• Research & Analytical skills • Project Coordination • Sales, marketing & customer service • Audit Readiness
• Able to multi-task and adapt in a changing environment• Extensive knowledge of Microsoft 365, Excel, Outlook, Adobe, Docusign, SharePoint, Salesforce & Google Workspace SELECT CAREER IMPACT
• Established centralized tracking and documentation processes that improved visibility into permit, license, and renewal deadlines.
• Strengthening organizational compliance by maintaining audit-ready records and improving documentation accuracy.
• Partnered across departments and external agencies to streamline approvals and reduce administrative bottlenecks.
• Designed filing and records systems that increased efficiency, accessibility, and operational continuity. PROFESSIONAL EXPERIENCE
Permit & Compliance Specialist Windows USA 2025–2026
• Lead licensing, permit, and compliance efforts across multiple jurisdictions supporting ongoing business operations and expansion initiatives.
• Serve as the primary point of contact between internal stakeholders and regulatory agencies to accelerate approvals and resolve compliance issues.
• Develop and maintain centralized systems for monitoring renewals, expirations, permits, and regulatory requirements.
• Provide leadership in identifying compliance risks and implementing preventative controls that support business continuity.
Client Relations & Legal Assistant Minton Law Firm 2024–2025
• Manage sensitive legal and client matters requiring confidentiality, attention to detail, and professional judgment.
• Support attorneys with legal research, document preparation, case coordination, and records management.
• Improve client experience through responsive communication and efficient intake processes. Executive Assistant to Engineer & Construction Manager Arlington Resort Hotel 2021–2024
• Supported engineering and construction leadership by coordinating projects, purchase orders, vendor communication, and documentation.
• Implemented improved records and filing systems that increased visibility and reduced retrieval times.
• Managed competing priorities across multiple projects while maintaining accuracy and deadline compliance. Executive Assistant, Sales & Marketing Events Coordinator Farm Bureau Casualty Insurance Company 2014–2016
• Coordinated executive schedules, events, communications, and marketing initiatives supporting regional operations.
• Strengthened stakeholder engagement through effective planning and execution of sales and community events.
Executive Assistant to Chairman & CEO Claims Management Resources 2012–2014
• Served as a trusted advisor and operational partner to the CEO, managing communications, priorities, and confidential information.
Public Relations Director & Regional School Coordinator Victims' Impact Panel of Oklahoma 2006–2014
• Led community outreach and educational initiatives while managing relationships with schools, organizations, and stakeholders.
• Delivered presentations and public-facing communications that expanded program awareness and participation.
EDUCATION
Bachelor of Business Administration (Business Management) Henderson State University Arkadelphia, Arkansas
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