Remote Data Entry & Data QA Specialist

MOHAMMAD IMRAN

Monroe, NJ 732-***-**** **********@*****.*** linkedin.com/in/Mohammad-Imran-

SUMMARY

Certified Scrum Master and Quality Engineering & Assurance Manager with a track record building high-performing QE/QA teams and driving end-to-end quality governance across ERP, CRM, Data Warehousing, Financial, Publishing, and Healthcare domains. Skilled in scalable test strategy, automation frameworks, driving end-to-end quality governance across the SDLC and Agile delivery, aligning Product, Engineering, and Business to reduce production risk and deliver measurable quality outcomes. Hands-on and results-driven, focused on continuous improvement, production stability, and operational excellence in complex environments. CORE COMPETENCIES

Enterprise Test Management & Governance • Team Leadership (Onsite/Offshore) • Test Strategy, Plans & Case Design • Agile/Scrum & Waterfall Delivery • CI/CD & DevOps • Automation (ICeDQ, Selenium, Playwright) • API Testing (Swagger, REST) • Data Validation & Reconciliation (SQL, Snowflake) • Defect Management & Metrics (DRE, Escape Rate, MTTR) • ERP/SAP & CRM (Salesforce) Integration • Business Requirements Analysis • Risk-Based Testing • Effort Estimation • Unit, Functional, Integration, Regression testing (Manual & Automation) both front end and back end and Data Analysis • Performed system testing in the SIT, UAT, Pre-Prod and Production environments

• BI Reports, Qlik dashboard and Tableau testing • Content Management (Documentum) • Identity Access Management using AWS Cloud TECHNICAL SKILLS

Languages: Java, C, C++, Visual Basic, HTML, SQL, XML, Python Databases: Oracle, SQL Server, DB2, Snowflake

Tools: JIRA, Quality Center, JMeter, Selenium, UFT, Cucumber, ICeDQ, Playwright, Jenkins, Talend, Qlik, ELK Stack Applications: Salesforce, Documentum, AWS, Oracle Express, Cognos, Toad PROFESSIONAL EXPERIENCE

Quality Engineering & Data Analytics Manager RxSense, Princeton, NJ Aug 2024 – Jan 2026

• Led governance and validation of claims adjudication, pricing, discounts, eligibility, and 340B data pipelines using SQL, Snowflake, and ICeDQ, improving data accuracy ~30% and reducing release cycles ~25% for a PBM processing real-time prescription claims.

• Directed test rule migration across environments via a Python-based utility and built regression suites in ICeDQ/JIRA to support hotfixes, production releases, and data integrity.

• Designed, maintained, and governed Test strategies, Test plans, Test cases and Regression test suites.

• Served as cross-functional liaison across Product, Development, QE, Data Operations, and Compliance, translating requirements into test scenarios, driving on-time and risk-mitigated delivery.

• Established metrics-driven quality governance (DRE, defect escape rate, test coverage, automation effectiveness, MTTR), supporting Zero Defect Prevention and reducing production defects.

• Drove defect triage and resolution across business SMEs, vendors, developers, conversion teams, and testing resources, ensuring testing readiness and on-time issue closure.

• Built and mentored high-performing QE and data analytics teams; delivered executive-level status reporting and risk assessments embedding security and compliance into delivery.

Quality Engineering & Data Analytics Manager TEKsystems (Client: Vertex, Inc.), King of Prussia, PA Aug 2023 – Jul 2024

• Managed end-to-end integration testing across Salesforce and Workday (HCM/Financials) and enterprise applications, ensuring data accuracy and production readiness.

• Led cross-functional integration testing using Talend to validate ETL data flows between Salesforce, Workday, and downstream systems.

• Partnered with Product Owners and stakeholders on requirements, sprint planning, effort estimation, and production issue triage via ServiceNow.

• Performed UAT and demo to stakeholders post completion of QA stage. Project Manager – Quality Assurance & Data Transformation LTIMindtree (Client: UBS & Broadridge Financial), Edison, NJ Mar 2020 – May 2023

• Led testing workstreams for a large-scale financial transformation program using a risk-based approach, defining scope, estimates, and end- to-end traceability (Test Strategy, Plans, Cases).

• Directed validation of financial data and trade-style batch processing across upstream/downstream systems, ensuring reconciliation accuracy and audit-ready data integrity in a regulated environment.

• Contributed towards hands-on Functional, SIT, UAT testing and postproduction validation.

• Supported client RFI/RFP responses, showcasing automation and data quality capabilities, and led hands-on ETL testing on Unix-hosted files.

• Built a high performing QE team.

Test Lead Bank of America (via TEKsystems), Pennington, NJ Jun 2019 – Jan 2020

• Led testing and requirements review for Wealth Management applications (Onboarding, GFCC, AML Compliance, CDD, KYC, Mainframe), directing an offshore QA team.

• Performed hands-on ETL testing for daily build validation, Account On Demand, Auto Merge, and AML Dashboard; led UAT demos for business stakeholders.

• Prepared Test artifacts (Test plan, Test Strategies, Daily and Weekly status reporting). QA Lead (Scrum Master) John Wiley & Sons, Hoboken, NJ Jan 2013 – Apr 2019

• Led test planning, execution, and defect management for CRM applications (Salesforce, Service Cloud, MDM) and a revenue-generating Licensing/SAP billing integration, including API and integration testing.

• Facilitated Conference Room Pilot (CRP) workshops to validate SAP and CRM configurations against business requirements, driving early defect identification, process alignment, and successful transition to UAT.

• Applied risk-based testing and API testing to validate SAP business processes and payloads, ensuring billing accuracy and production readiness while reducing integration risk.

• Established quality governance using DRE, escape rate, test coverage, and MTTR metrics under Zero Defect Prevention practices; ran all Scrum ceremonies as Scrum Master.

• Managed QA for Elasticsearch/Kafka dashboards correlating application issues, reducing resolution time 25% and preventing revenue- impacting downtime.

• Built, trained, and liaised with both onsite and offshore QE teams. QA Engineer (Lead) Vonage Network LLC, Holmdel, NJ May 2012 – Dec 2012

• Led requirements analysis and hands-on testing for Customer Care, Billing, Content Management, and mobile applications, generating test artifacts and leading the QA team.

QA Lead, Assistant Vice President JPMorgan Chase, Jersey City, NJ Mar 2006 – May 2012

• Led and mentored an offshore QA team testing Documentum content management workflows for Line of Business applications, and produced test plans, schedules, and estimates.

EDUCATION & CERTIFICATIONS

Bachelor of Arts, Computer Science (Minor: Mathematics) Hunter College, New York GPA 3.23, Dean's List Certified SAFe Scrum Master • AI For Everyone

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