Experienced IME Scheduling Coordinator

Michele Melograno

Totowa, NJ ***** 862-***-**** ******************@*****.*** WWW: Bold Profile

Experienced administrative and scheduling professional with over 20 years of office and customer service experience, including 7 years coordinating Independent Medical Evaluations (IMEs). Skilled in managing high- volume case scheduling, coordinating with physicians, attorneys, clients, and insurance carriers, while maintaining accuracy in a fast-paced environment. Proficient in Microsoft Office, Outlook, Excel, Word, Teams, Adobe Acrobat, case management systems, and electronic scheduling software. Recognized for strong organizational skills, attention to detail, professionalism, and the ability to manage multiple priorities while providing exceptional customer service. Seeking to bring extensive administrative expertise and scheduling experience to a new opport

Scheduling Coordinator at ExamWorks with a proven track record in persuasive communication and client rapport-building. Successfully realigned schedules to enhance operational efficiency, while managing invoicing and budgeting creating partnerships and delivering results in high-pressure environments.

• Professional Summary

• Microsoft Outlook • Microsoft Excel

• Microsoft Word • Microsoft Teams

Knowledge of legal terminology: Understanding

of basic legal concepts and workers' compensation

claims, strong to detail: Accurately review legal

documents for errors and ensurecompliance with

legal formatting Excellent communication skills:

Effectively communicate with client

• • IME scheduling software IME centix

Confidentiality: Maintain strict confidentiality

regarding sensitive client information

• • company's case management system

• Adobe Acrobat Internet-based physician directories or client portals

•

• Phone system voIp system

Professional Summary

Skills

Scheduling Coordinator, 07/2020 - 08/2026

ExamWorks – Roseland, NJ

Scheduling of IME's, for Permanency, Disability Need for Treatment, Liability, and Automobile accidents working closely with Legal Firms, Adjusters, and Doctors coordinating setting up price agreements and quoted with approval prior to the examination

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• Realigned schedules to factor in changing conditions such as doctors or claimants rescheduling Conferred with managers, sales teams and accounting personnel to revise plans and achieve demanding targets.

•

Administrator, 11/2018 - 06/2019

Most Insurance Agency – Tampa, FL

Scheduling of IME's, for Permanency, Disability Need for Treatment, Liability, and Automobile accidents working closely with Legal Firms, Adjusters, and Doctors coordinating setting up price agreements and quoted with approval prior to the examination

•

• Realigned schedules to factor in changing conditions such as doctors or claimants rescheduling Conferred with managers, sales teams and accounting personnel to revise plans and achieve demanding targets.

•

Work History

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