Document Control & Customer Service Specialist

Tamina J. Mayeaux

Houston, TX *****

Cell- 832-***-****

Email: **************@*******.***

Document Control/Customer Service

• Document Control Administrator with over 15 years of experience

• Customer Service Data Entry with 2 years of experience

• Oil and Gas Industry experience contracting at BP and Chevron

• Experience using E-Room, Documentum, and SharePoint Work Experience

Customer Service-Data Entry Specialist

Parker Hannifin-Houston, TX

August 2022-Current

• Conform orders to make sure the pricing and delivery dates are current.

• Enter purchase orders into Excel and the company ERP system.

• Assign service tickets to the customer service reps.

• Provide customers with updates regarding the status of their orders Document Control Specialist (Full Time)

US Bolt Manufacturing - Houston, TX

October 2017 to September 2020

• Prepare and review documentation for customers

• Provide administrative support to engineers

• File all approved Work Order Routers

• Scan and Submit all completed documentation to make product shipping dates. Project Document Control Coordinator (Contract)

Schneider Electric - Webster, TX June 2016 to September 2016

• Provide administrative support to engineers and project managers

• Communicate and process documents for customers

• Process documents and distribute manuals.

• Create manuals for Kickoff meeting for upcoming projects. Document Control Coordinator (Contract)

LyondellBasell Industries - Houston, TX

June 2015 to January 2016

• Provide administrative support to the engineers.

• Provide drawings and documents to project managers and engineers.

• Distribute IFA and IFC Packages out to assigned engineers for specific projects.

• Check-in and Check-out Drawings to engineers and project managers Completions Clerk (Contract)

Worley Parsons - La Porte, TX

February 2015 to March 2015

• Assist in assembly of Turnover documentation

• Scan job books and save into its designated folder.

• Clerical support for all Completions related documents

• Assist in the compiling of As-Built Mark Ups (Commissioning red-lines) Project Information Management (Contract)

URS Energy - Houston, TX

September 2012 to August 2014

• Provide administrative support to the engineers

• Process and Load Material Requisition in Documentum

• Update and Load MR Registry in Documentum

• Issue Approved MSR to Procurement

Document Control Assistant (Contract)

BP- Pipelines - Houston, TX

March 2011 to August 2012

• Provide administrative support to the engineers

• Search for drawings and documents in DRM (Document and Records Management)

• Import and upload documents into DRM

• Scan and Load drawings and document into DRM

Administrative Assistant (Contract)

Fugro Consultants - Houston, TX

June 2010 to September 2010

• Assist engineers in preparation of reports and proposals.

• Print and Save all Pile Driving Records in its appropriate folder

• Provide administrative support to engineers

• Handle reproduction of documents in a manner consistent with company formats Document Control Administrator

NDE Quality Systems - Houston, TX

November 2008 to August 2009

• Support the Projects of NDE Technical Services

• Manage and maintain technical services department filing, job files, reports and correspondence.

• Update the PMT (Project Management Tools) with the inspection reporting documentation.

• Maintain the library of Time Sheets.

• Posting and setting up all technical documentation to project specific web base tools accessible to client, project staff and inspectors. Document Control Clerk (Contract)

Chevron - Houston, TX

June 2006 to October 2008

• Processing and distribution of engineering design, drawings & documents

• Processing and completion of incoming and outgoing transmittals & correspondence

• Process and distribute all incoming and outgoing subcontracts.

• Quality check incoming and outgoing document files for current issue.

• Retrieving filed documents requested by Client personnel.

• Database management using Documentum software

• Coordination of eRoom interface between contractor and client Quality Control Administrative Assistant

Piping Technology & Products - Houston, TX

March 2005 to May 2006

• Prepare and enter Material Test Reports and Inspection Reports for inspectors using the ParadoxSystem

• Prepare and distribute Data Packages to Inspectors and various customers

• High volume of filing, copying and processing of various documents

• Organize current issues of Quality Manuals for distribution to lead personnel Education

High School Diploma

Clear Brook High School - Houston, TX

Skills

• DOCUMENTUM (6 years)

• PARADOX (1 year)

• ACROBAT (15+ years)

• ADOBE ACROBAT (15+ years)

• EXCEL (15+ years)

• Document Management (10+ years)

• FileMaker (4 years)

• Records Management (10 years)

Assessments

Data Entry: Accuracy — Proficient

September 2020

Entering data quickly and accurately.

Full results: Proficient

Additional Information

Technical Skills

Microsoft Word, Works, Outlook, Word, Excel, Publisher, PowerPoint, Adobe Acrobat, PageMaker, Filemaker Pro, Sandbox Vantage, Job Quote, Paradox, SAP, Documentum, E Room, Livelink, Sharepoint, TWIC Certified

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