Administrative & Accounting Support Specialist

Lisa Harrison

***************@*****.*** • 252-***-****

Administrative Assistant www.linkedin.com/in/loremipsum • La Grange, NC 28551 Goal-focused professional with extensive experience in making direct contributions toward the advancement of various organizations’ missions. Success in delivering high-level administrative support and managing routine operations efficiently in competitive, fast-paced environments. Skilled in greeting customers, answering phones, and addressing inquiries to deliver high-standard service. Adept at implementing organizational and people-related strategies aimed at cultivating culture centered toward employee wellbeing, growth, and empowerment. Articulate communicator; known for liaising with a broad range of organizational stakeholders, while building long-term relationships. Valued, trusted, and respected individuals recognized for exceptional work, ethics, integrity, maturity, confidentiality, and high professional standards. Areas of Expertise

Office Administration Project Planning & Execution Workflow Optimization

Staff Development & Training Finance & Budget Analysis Filing/Scheduling/Records

Human Resource Management Meeting & Event Coordination Reporting & Documentation Professional Experience

Foss Recycling Inc – La Grange, NC 2024 – 2026 – Communications Operator Answered multi-line phone system, assisted customers with questions and directed them to correct departments, took Supplier requests to swap, pickup, or drop off containers, entered container requests in dispatch system, paid intercompany tickets, printed scale tickets for payment, prepared checks to mail out to suppliers, assisted accounts payable clerk with reconciling payments.

Sale Auto Mall – Kinston, NC 2023 – 2024 Accounting Clerk Entered vehicles into inventory, entered bills into accounts payable system, completed dealer transfers, reconciled monthly statements from car vendors, entered warranty information for payment from car vendors. Greene County Dept Social Services - Snow Hill, NC 2014 – 2022 Income Maintenance Supervisor II (2014 – 2022) Oversaw income maintenance caseworkers for efficient management of Food and Nutrition Program; while ensuring accuracy and timely deliveries. Planned monthly conferences and meetings with caseworkers to share key insights through effective communication and collaboration. Arranged training sessions to update and communicate policies to staff. Prepared and analyzed reports on overall status and progress of daily workflow.

● Improved productivity and operational efficiency of caseworkers via annual performance reviews. Income Maintenance Caseworker II for Food & Nutrition (2006 - 2014) Assisted clients with application process for Food and Nutrition Program. Responded to phone calls and addressed customer concerns relevant to the Food and Nutrition Program to deliver exceptional service. Performed various clerical duties for smooth workflow.

● Promoted to Income Maintenance Supervisor II from Income Maintenance Caseworker II for Food and Nutrition through demonstration of remarkable leadership skills and performance. Additional Experience

Administrative Assistant, Harrison Farms - La Grange, NC Program Assistant, Greene County Farm Service Agency - Snow Hill, NC Office Assistant, Sale Chevrolet - Kinston, NC

Education

High School Diploma

South Lenoir High School – Deep Run, NC

Technical Proficiencies

NC Fast Software System MS Office Suite Reynolds & Reynolds Automotive Systems Scrap It JotForm

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