Detail-Oriented Office & Customer Support Professional

Christina Turner

Asheboro, NC ***** 336-***-**** **********@*****.***

Professional Summary

Detail-oriented office professional with extensive experience in customer service, billing, payroll, and accounting support. Proven ability to manage high-volume data entry, maintain accuracy under pressure, and foster positive client relationships. Seeking a position that leverages strong organizational and administrative skills with opportunities for long-term growth. Open to remote or in-office roles.

Key Skills

Microsoft Office & Google Workspace, QuickBooks SAP ERP CRM Systems, High-Volume Billing & Invoicing, Payroll Processing & Tax Compliance, Accounts Payable/Receivable, Data Entry & Analysis 50+ WPM Typing, Logistics & Freight Management, HIPAA Compliance Medical Office Experience, Team Leadership & Communication, Customer Service Excellence Cash Handling, Time Management & Multi-Tasking

Professional Experience

Noah’s Ark Playschool — Infant Room Teacher

Asheboro, NC Jan 2024 – Present

●Create a safe, nurturing, and stimulating environment for infants.

●Maintain daily routines including feeding, diapering, and sleep schedules.

●Plan and implement activities supporting cognitive, social, and physical development.

●Maintain clean, organized, and compliant classroom spaces.

●Build positive relationships with parents and staff.

PRA Group — Customer Solutions Representative

Burlington, NC Jun 2023 – Jul 2023

●Assisted customers in resolving and settling outstanding accounts.

●Handled sensitive financial information with professionalism and confidentiality.

●Maintained high customer satisfaction through clear communication and empathy.

Anthology of Poetry — Home Typist (PT/seasonal)

Asheboro, NC Jan 2002 – Nov 2020

●Typed and proofread creative submissions from students with accuracy and attention to detail in my home office.

●Entered content into proprietary software and ensured timely delivery to production.

●Consistently met deadlines and maintained high accuracy in data entry.

Deep River Fabricators, Inc. — Office Assistant

Franklinville, NC Apr 2002 – Mar 2008

●Managed multi-line phone systems and front-office operations.

●Processed orders, billing, and data entry with high accuracy.

●Supported payroll, HR, accounts payable, and receivable functions.

●Delivered excellent customer service and built positive relationships with clients and staff.

Education

Guilford Technical Community College, Jamestown, NC — Certified Payroll Specialist ( December 2024)

Randolph Community College, Asheboro, NC — Associate Degree in Accounting and Finance (May 2020)

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