Communication & Corporate Relations Specialist

HERBERT ALAGBE

Accra, Ghana +233-********* ****************@*****.***

PROFESSIONAL SUMMARY

Results-driven Communication Specialist with proven expertise in corporate communications, underwriting support, client relations, and public relations. Adept at managing stakeholder relations, digital strategy, media production, and administrative processes within fast-paced corporate and public sector environments.

PROFESSIONAL EXPERIENCE

Enterprise Insurance Company

• Underwriting and Quotation Feb 2026 – Aug 2026

Prepared and processed detailed insurance risk evaluations, client quotations, and policy documentations accurately.

Collaborated with cross-functional teams to ensure seamless underwriting assessments and swift turnarounds for policy applications.

• Client Relations Officer Nov 2025 – Feb 2026

Managed client portfolios, addressed inquiries promptly, and enhanced overall customer satisfaction and retention.

Facilitated effective stakeholder engagement and served as a key liaison between clients and internal departments.

• National Service Personnel – Renewal and Digital Unit Nov 2024 – Nov 2025

Supported policy renewal operations, administrative processing, and digital strategy implementation to streamline service delivery.

Awake International (NGO) — Public Relations Officer & Volunteer (Feb 2021 – Jul 2021)

Drafted press releases, managed social media content strategy, and coordinated strategic public diplomacy initiatives.

Campus Broadcasting Centre & Kastle FM — Broadcasting & Media Intern (May 2023)

Gained practical experience in media production, broadcasting fundamentals, and digital content creation.

Sokater Enterprise — Sales Agent (2019 – 2020)

Drove product promotion, customer acquisition, and maintained client relationship management.

EDUCATION

B.A. in Communication Studies — University of Cape Coast (2020 – Present)

West African Senior School Certificate Examination (WASSCE) — St. Martin’s Senior High School (2015 – 2018)

CORE COMPETENCIES & SKILLS

Technical & Software: MS Office Suite (Word, Excel, PowerPoint), Adobe Premiere, Adobe Audition, CorelDRAW

Public Relations & Media: International PR, Strategic Media, Press Releases, Digital Storytelling, Copywriting

Corporate & Strategy: Client Relations, Underwriting Support, Stakeholder Engagement, Crisis Communication, Research Analysis

LEADERSHIP

Course Representative (Research Methods & Foundations of Broadcasting), University of Cape Coast (2021 – 2023)

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