Customer Service & Teaching Assistant

ANNAMARIA RICHARDS

Marana, AZ ***** 603-***-**** ****************@*****.***

PROFESSIONAL SUMMARY

Dedicated and dependable student and customer service professional with experience in fast-paced restaurant service and youth instruction. Skilled in customer service, POS operation, food preparation, food safety, teamwork, and communication. Currently pursuing an associate degree at Pima Community College with plans to transfer to the University of Arizona for the final two years of a bachelor’s degree. PROFESSIONAL EXPERIENCE

Dave’s Hot Chicken — Crew Member Marana, AZ

December 2024 – Present

• Provide friendly, professional customer service in a fast-paced restaurant environment.

• Use the point-of-service (POS) system accurately and efficiently.

• Prepare food while following established food-safety and sanitation procedures.

• Respond professionally to customer concerns and work with managers and coworkers to resolve issues.

• Communicate effectively with team members to support efficient restaurant operations. Desert Dance Collective — Teaching Assistant Oro Valley, AZ June 2022 – June 2024

• Used classroom-management techniques to address student behavior and maintain a positive learning environment.

• Demonstrated dance movements and adjusted instruction to individual learning styles.

• Organized music selections while following applicable copyright requirements. EDUCATION

Pima Community College — Associate Degree

Currently enrolled Plans to transfer to the University of Arizona for the final two years of a bachelor’s degree. Salpointe Catholic High School — High School Diploma Tucson, AZ Graduated May 2025 GPA: 3.0

CERTIFICATIONS

• Food Safety Card

SKILLS

Customer Service Communication Teamwork Food Safety Food Preparation POS System Operation Restaurant Operations Problem Solving Professionalism Time Management

ACTIVITIES & LEADERSHIP

• Competitive Dance Team, Desert Dance Collective — Performed group and solo numbers across Arizona, developed teamwork, discipline, and professional performance skills.

• Student of the Year, Desert Dance Collective.

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