Experienced Childcare Supervisor and Coordinator

HANNAH WILLIAMS

Troy, NY *****

518-***-**** [**************@*****.***]

PROFESSIONAL SUMMARY

Dedicated and dependable childcare professional with several years of experience supervising children, managing staff, planning activities, and maintaining safe and positive environments. Experienced in working with children and families, resolving conflicts, and communicating effectively with both parents and staff. Skilled at remaining calm under pressure, adapting to changing situations, and creating a welcoming environment for children.

CORE SKILLS

* Staff Management & Leadership

* Conflict Resolution

* Customer Service

* Activity & Schedule Planning

* Verbal & Written Communication

* Adaptability

* Safety & Risk Awareness

* Teamwork & Collaboration

* Child Supervision

* Problem Solving

PROFESSIONAL EXPERIENCE

Capital District YMCA — Site Supervisor

Troy, NY September 2023 – Present

* Supervise and oversee approximately children in an after school program.

* Manage, support, and provide guidance to a team of 7 staff members.

* Plan and coordinate daily schedules, activities, and program operations.

* Maintain a safe, organized, and welcoming environment for children.

* Communicate effectively with parents, staff, and children to address questions, concerns, and daily needs.

* Handle challenging situations and conflicts calmly and professionally.

* Build positive relationships with children and their families while maintaining professionalism and confidentiality.

TSL, Rensselaer County — Activities Assistant

Rensselaer County, NY October 2022 – February 2023

* Supervised approximately 50 children in an afterschool program.

* Assisted with planning and leading daily activities for children.

* Maintained a clean, organized, and safe afterschool environment.

* Supported children with their daily needs and encouraged positive participation.

* Worked collaboratively with other staff members to ensure smooth program operations.

EDUCATION

Lansingburgh High School

Troy, NY High School Diploma

September 2020 – June 2024

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