Customer Service & Enrollment/Finance Coordinator
Resume:
Jessica k. Walker
Arlington, TX 76018
***************@*****.***
Professional Profile
Extensive experience in providing exceptional customer service to clients in the customer contractor, insurance,
and automotive fields. Exceptional experience in computerized clerical and accounting tasks including data-entry,
bookkeeping, payroll etc. Proficient computer skills using MS office, QuickBooks, and Licensed Freight Broker. High
degree of work ethic and teamwork. Personal strengths in organizing sports events/coaching, completing tasks at
hand, and people oriented.
Professional Experience
SAGE Truck driving Schools
Administrative Enrollment Specialist November17th- Current
As an administrative assistant, my responsibilities are to facilitating the selection and enrollment of qualified student applicants for school admission and assisting the School Director by providing day-to-day administration of basic office and school operations. Essential day-today job responsibilities include:
Complying with applicable federal and state laws and regulations, accreditor standards, and institutional policies and procedures, including but not limited to those related to student enrollment. Also, receiving in-bound inquiries and conducting outbound phone calls and emails, Assessing and interviewing prospective students to determine their needs and goals. Assessing the prospective student’s ability to meet Federal Motor Carrier regulations, therefore determining eligibility for employment in the transportation industry
.
PFS Auto Finance Irving, TX
Funding Financial Administrator/ Coordinator June 10, 2025-Oct 31st, 2025
Approved and funded new deals from varies of dealerships via email or mail. Implement and enforce all new
policies, scripts, and process changes in the department. Monitor and analyze accounts, including cash
collections, delinquency, roll rates, repossessions, QA compliance, processing insurance claims, verifying
insurance and charge-offs. Monitor cash flow and optimize revenue management strategies to enhance
profitability. Conduct cost accounting to identify areas for cost control and efficiency improvements. Lead
a team of finance professionals, fostering a collaborative environment that encourages professional
development. When applicable, I made answered calls from customers who made payments, payment
arrangements or ptp dates (promise to pay).
Baylor Scott & White Grapevine, TX
Administrator Assistant/ Coordinator August 14th, 2023-June 2nd, 2025
Microsoft Office Suite (Excel, Outlook, Word, PowerPoint). Data entry, bookkeeping, filing, and providing support
for miscellaneous clerical tasks. Filing, scanning, faxing. As a Admin Assistant who helps team members, large
teams or department directors, I collected, review and examine data and prepare reports, charts and presentation
materials, verified insurance and processed insurance claims. Responds to or routes routine inquiries from external
or internal sources with own correspondence or other messaging. Schedules and reschedule patient’s
appointments. May be accountable for creating reports and distributing on a regular schedule. Answers and screen
call for the office or department: route calls as appropriate within established customer service guidelines.
accurately records messages and delivers to the appropriate party in a timely manner. Establishes and takes
appropriate action as required.
Jess Logistics, LLC Mobile Notary State of Mississippi Notary
Self Employed May 10th, 2021- Current
As a remote notary I notarize documents in the comfort of the signer’s home or quite safe place anywhere from
financing, refinancing, divorces, and general documents.
Freight Broker/Dispatcher/Permits Dispatch, DOT Compliance, EIN, LLC
Self Employed September 15th, 2019- Current
As a freight broker I found various loads for drivers looking to load and unload their truck. I also helped to keep
drivers in DOT compliance by helping upload documents needed, random drug pools and permits for wide loads.
Education Meridian Community College GED 2010
Meridian Community College Business Office Tech 2010-2013
Licensed in Notary Public for the State Texas-Insurance license
For property and auto. 2023-Current
Bookkeeping
Jessica k. Walker
400 Kalmia Drive Arlington, TX 76018
***************@*****.***
To Whom It May Concern: Please consider my interest in employment with your
organization. I am currently seeking a full-time position. The following resume
will furnish you with information regarding my qualifications. I have acquired a
large variety of skills through a wide range of work assignments. I feel confident
in being able to apply this knowledge and experience towards the needs of your
organization. I would greatly appreciate an opportunity to discuss my
qualifications with you at your earliest convenience. I’ve relocated to Dallas,
TX for a fresh start May 1st, 2023. Please contact me at the above address or
telephone number to arrange an interview to further discuss how my
capabilities could apply towards the realization of your company’s goal.
Sincerely,
Jessica k. Walker
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