LYNDA LINDSAY-DROHMAN
Human Resources Director Operations Manager HR Business Partner Employee Relations & Administrative Leadership
Surprise, Arizona 707-***-**** *******************@*****.*** LinkedIn PROFESSIONAL SUMMARY
Strategic Human Resources, Operations and Administrative Leader with 25+ years of progressive leadership experience across healthcare, public sector, manufacturing, construction and private industry environments. Expertise in strategic planning, workforce strategy, employee relations, labor relations, talent acquisition, HR compliance, investigations, payroll, benefits administration, leadership coaching, organizational development, succession planning, employee engagement and business operations. Recognized for partnering with executive leadership to align human capital strategies with organizational objectives, reduce risk, improve workforce effectiveness and support high-performing teams.
CORE COMPETENCIES
Strategic Planning • Strategic Initiatives • Human Capital Strategy • Workforce Planning • Strategic Workforce Planning • Employee Relations • Labor Relations • Workplace Investigations • Talent Acquisition • Full-Cycle Recruiting • Talent Management • Employee Retention • Succession Planning • Leadership Development • Organizational Development • Organizational Effectiveness • Change Management • Employee Engagement • Employee Experience • Process Improvement • HR Operations • Policy Development • Compensation & Benefits • FMLA • ADA • OSHA • HR Compliance • HRIS • ATS • Workforce Analytics • Risk Mitigation CAREER HIGHLIGHTS
• 25+ years of Human Resources leadership experience.
• 20+ years supporting healthcare and public-sector organizations.
• Supported workforce populations exceeding 1,000 employees across multiple departments and locations.
• Served as sole HR Director supporting 250+ employees across California and Nevada.
• Recruited physicians, nurses, nurse practitioners, medical assistants, executives, leadership and administrative professionals.
• Managed payroll, benefits, compliance, investigations and employee relations programs.
• Presented statewide conferences and training programs to audiences exceeding 300 professionals. PROFESSIONAL EXPERIENCE
BUSINESS CONSULTANT / OPERATIONS MANAGER Cindy Strong Business Strategist Surprise, AZ (Remote) 3/2024 Present
• Support business operations, strategic initiatives, client projects, scheduling, vendor management and event coordination.
• Manage client communications, project timelines, administrative operations and business support activities.
• Assist with strategic planning, process improvement initiatives and operational efficiency efforts.
• Coordinate business priorities and deliver high-level administrative support to facilitate organizational growth. DIRECTOR OF HUMAN RESOURCES Smile Business Products Sacramento, CA 5/2022–3/2024
• Served as sole HR Director supporting 250+ employees across California and Nevada.
• Directed full-cycle HR operations including employee relations, labor relations, recruiting, onboarding, payroll, benefits, workers' compensation, leave administration, investigations and compliance.
• Partnered with executive leadership to develop workforce strategies, implement organizational initiatives and align human capital objectives with business goals.
• Managed open enrollment and benefits administration for approximately 275 employees.
• Conducted workplace investigations, corrective actions, performance management initiatives and unemployment hearings.
• Provided leadership coaching and HR guidance to managers and supervisors.
• Improved employee engagement and workforce stability through responsive HR support and proactive employee relations practices.
HUMAN RESOURCES BUSINESS PARTNER (CONTRACT) Manufacturing & Construction Clients Sacramento, CA 4/2019–5/2022
• Provided multi-site HR leadership supporting manufacturing and construction operations.
• Managed recruiting, onboarding, payroll administration, employee relations, benefits administration and workforce planning.
• Supported OSHA compliance initiatives and risk mitigation efforts.
• Partnered with operational leaders to address workforce needs and employee relations matters. HUMAN RESOURCES BUSINESS PARTNER / STAFF SERVICES ANALYST II Department of Health Services Lakeport, CA 12/2000–4/2019
• Provided HR leadership supporting healthcare, public health, mental health, environmental health, women’s health, veteran services and geriatric services programs.
• Supported workforce populations exceeding 1,000 employees across multiple departments and operational programs.
• Directed MAA and TCM reimbursement programs generating approximately $500,000 annually.
• Recruited physicians, nurses, nurse practitioners, medical assistants, administrative professionals and leadership positions.
• Served as strategic HR business partner to executive leadership, supporting workforce planning, organizational effectiveness, succession planning, compliance initiatives and employee engagement strategies.
• Advised leadership on employee relations, labor relations, performance management and policy interpretation.
• Supported labor relations matters involving represented employees and bargaining units.
• Conducted investigations, disciplinary actions and employee relations consultations.
• Supervised staff and supported multiple department directors.
• Developed and delivered statewide conferences, workshops and training programs to more than 300 healthcare and public-sector professionals.
TECHNICAL SKILLS
Paylocity • ADP Workforce Now • Paycom • Paycor • HRIS Platforms • Applicant Tracking Systems (ATS) • Microsoft Office Suite • Excel Reporting • Workforce Analytics • Compensation Administration • Benefits Administration
PROFESSIONAL RECOGNITION
5-Year Service Award • 10-Year Service Award • 15-Year Service Award • Multiple Executive Leadership Recognition Awards
PROFESSIONAL DEVELOPMENT
Leadership Development Program • Human Resources Leadership • Compliance & Risk Management • Healthcare Administration • Public Sector Administration • Training & Development