Senior Customer Support Executive (Chat)

Good morning/afternoon. My name is Thanushree H

I completed my Bachelor of Commerce (B.Com) in 2024 from Ramaiah University, which is affiliated with Bangalore City University.

I have nearly 2 years of professional experience as a Senior Customer Support Executive at Startek, where I provided chat support to Optum customers. My role involved assisting customers with billing-related queries, resolving their concerns efficiently, maintaining accurate records, and ensuring a high level of customer satisfaction through effective communication and problem-solving.

Through this experience, I have developed strong customer service, communication, time management, and analytical skills, along with the ability to work effectively in a fast-paced environment.

Outside of work, I enjoy dancing, as it helps me stay creative, active, and confident.

I am now looking forward to joining an organization where I can apply my skills, continue learning, and contribute to the company’s success while growing professionally.

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