Retail Sales Associate & Client Advisor

RAMLAH HASSAN

905-***-**** *********@*****.***

EXPERIENCE

September 2023 - August 2025

Client Advisor - Diesel, Toronto Premium Outlets

Delivered personalized customer service and product recommendations to support sales goals and customer satisfaction.

Consistently worked toward individual and store KPI objectives with client focused selling techniques.

Processed transactions accurately, handled cash, and assisted with daily cash counting procedures.

Assisted with opening and closing store procedures, ensuring operational standards were maintained.

Supported inventory management through stock replenishment, organization, and merchandise presentation.

Helped train new team members on store procedures, customer service expectations, and brand standards.

Collaborated with management and team members to maintain an organized, efficient, and customer focused retail environment.

September 2023 - August 2025

Sales Associate - Garage, Toronto Premium Outlets

Deliver exceptional customer service in a fast-paced retail environment. Process transactions and support merchandising and inventory replenishment. Contribute to achieving daily sales goals through product recommendations. June 2026 - Present

SKILLS

Customer Service &

Client Relations

KPI & Sales Target

Achievement

Product

Recommendations &

Upselling

Merchandising & Visual

Presentation

Cash Handling &

Payment Processing

Point-of-Sale (POS)

Systems

Organization & Time

Management

Reliability &

Accountability

Problem Solving &

Conflict Resolution

Team Collaboration

L9E 1C9 Milton, ON

Seasonal Sales Associate - Ardene, Milton Mall

Provided efficient customer service in a fast-paced retail environment. Supported opening and closing procedures and daily store operations. Maintained visual merchandising and store presentation standards.

September 2025 - January 2026

Sales Associate - Gap, Toronto Premium Outlets

Provided friendly and efficient customer service in a fast-paced environment. Assisted customers with locating products, answering questions, and resolving concerns professionally.

Maintained organized merchandise displays and ensured sales floor presentation standards were met.

Supported team operations by completing tasks accurately and efficiently during high-volume periods.

October 2021 - September 2023

Bachelor of Arts - Psychology

Wilfrid Laurier University - Expected to graduate 2028 EDUCATION

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