Automation Developer

SITI NOR KHATIJAH BINTI MOHD ALI JINNAH

Address : Selangor, Malaysia

Phone : +60-17-870-****

Email : *********@*****.***

PROFESSIONAL SUMMARY

IT Professional with 8 years of experience in software development, enterprise application integration, workflow automation, and system support across retail, finance, HR, and enterprise environments. Experienced in designing automation workflows, developing low-code applications, performing UAT, troubleshooting production issues, and collaborating with cross-functional regional teams. Proficient in Workato, Stonebranch UAC, UC4 (Automic) Joget DX, CA Workload Automation, Microsoft SQL Server, JavaScript, JSON, and Informatica PowerCenter. Strong understanding of Agile methodologies, system integrations, automation workflow, and business process optimization with proven ability to deliver reliable, scalable, and high-quality automation solutions. WORK EXPERIENCE

Integration Engineer Aug 2025 – June 2026

Grab Bandar Utama

Design, develop, and maintain Workato recipes to automate business processes across Workday, Jira, Slack, and internal enterprise systems, improving operational efficiency.

Build and maintain custom Workato SDK connectors using JSON to support API integrations and bridge system connectivity gaps.

Coordinate end-to-end User Acceptance Testing (UAT) by preparing test cases, validating business logic, and obtaining stakeholder sign-off before production deployment.

Monitor production automation workflows, troubleshoot recipe failures, execute ad-hoc automation requests, and provide daily operational status reporting.

Collaborate with Finance, HR, and cross-functional stakeholders to deliver automation solutions for onboarding, offboarding, and financial management processes within Agile 1-month sprint cycles. Integration Engineer Jul 2024 – Jul 2025

DFI Retail Group (via Oliver James Recruitment) Bandar Utama

Migrated enterprise automation workflows from UC4 (Automic) to Stonebranch UAC, supporting large-scale automation transformation initiatives.

Developed, configured, and maintained Stonebranch workflows using UDM scripting and JSON to automate critical business processes.

Performed workflow analysis, dependency mapping, and migration planning to ensure smooth transition from legacy automation platforms.

Prepared comprehensive UAT documentation, executed test cases, and validated workflow functionality prior to production deployment.

Worked closely with regional teams across Hong Kong, Philippines, and Vietnam to deliver migration projects according to project timelines.

Software Developer Sep 2023 – June 2024

TMS Software Sdn. Bhd. Ara Damansara

Developed HRDC's core Claims Management System using Joget DX Low-Code Platform to support digital business processes.

Enhanced application functionality through custom plugins using JavaScript and BeanShell scripting.

Designed and maintained Microsoft SQL Server databases, ensuring data integrity and application performance.

Performed system testing, debugging, and issue resolution while supporting deployment activities.

Collaborated with business users and development teams to deliver system enhancements aligned with business requirements.

Associate (Automation Developer) Jul 2018 – Aug 2023 Cognizant Menara Shell, Kuala Lumpur

Developed, monitored, and maintained enterprise applications using CA Workload Automation, supporting mission-critical scheduling and automation processes.

Created JavaScript enhancements for XML applications, maintained technical documentation, and provided ongoing production support.

Participated in migration projects from on-premise Windows servers to Microsoft Azure Cloud, ensuring smooth transition of automation environments.

Monitored Informatica PowerCenter workflows, resolved production issues, generated reports using SAP Crystal Reports, and supported virtual machine environments.

Collaborated with project teams in India and Canada to support U.S.-based clients while delivering automation solutions using Agile methodology.

CLAD Trainee (Industrial Training) May 2015 – Aug 2015 SHRDC & National Instruments UNISEL

Developed Programmable Logic Controller (PLC) projects using LabVIEW.

Assisted in hardware maintenance and troubleshooting activities.

Supported testing and validation of industrial automation modules.

Participated in technical training and laboratory practical assignments.

Assisted engineers in project documentation and system implementation activities. EDUCATION

Bachelor of Information Technology (Hons.) (Industrial Computing) 2014 – 2018 University of Selangor (UNISEL), Bestari Jaya Campus Sijil Tinggi Persekolahan Malaysia (STPM) 2012 – 2013 SMK Shahbandaraya, Klang

SKILLS & COMPETENCIES

Technical Skills

Integration & Automation: Workato, Stonebranch Universal Automation Center (UAC), CA Workload Automation

(CAWA), UC4 (Automic), Informatica PowerCenter

Programming & Scripting: JavaScript, JSON, BeanShell, UDM Scripting

Database: Microsoft SQL Server

Development Tools: Joget DX, SAP Crystal Reports, Virtual Machine

Testing & Methodology: User Acceptance Testing (UAT), Test Case Development, Defect Tracking, Agile / Scrum Soft Skills

Problem Solving & Adaptability

Analytical & Critical Thinking

Teamwork & Collaboration

Communication Skills

Time Management

Fast Learner

Attention to Detail

Languages:

Malay: Native Proficiency

English: Professional Working Proficiency

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