Very Experienced Pest Control Driver

STEPHEN HENDERSON

SKILLS

• Customer Service

• Outside sales

• Freight

• Operations

• Transportation

• Pest Control

• Identifying Pests

• Client Relations

WORK HISTORY

**/**** ** **/**** Driver

Brookdale Senior Living Comm. Inc.

• Safely transported senior residents to medical appointments, social events, and other scheduled activities, ensuring timely arrivals and departures.

• Assisted residents with boarding and disembarking the vehicle, providing special care for those with mobility challenges.

• Maintained cleanliness and routine inspections of the vehicle to ensure optimal operating conditions and safety compliance.

• Coordinated daily transportation schedules in collaboration with administrative staff to meet residents' needs efficiently.

• Demonstrated excellent interpersonal skills, fostering a friendly and supportive environment for residents during transit.

• Adhered strictly to all traffic laws and company policies, maintaining an accident- free driving record throughout employment.

• Managed transportation logs and documentation, including mileage records and maintenance reports, to support operational efficiency. 08/2020 to 10/2023 Registered Pest Control Applicator Reliable Termite and Pest Control

• Conducted pest control treatments and inspections for residential and commercial properties, ensuring compliance with state and local regulations.

• Applied chemical and non-chemical pest control solutions, adhering to safety protocols to protect clients, property, and the environment.

• Identified pest infestations and recommended customized treatment plans to effectively eliminate and prevent future infestations.

• Maintained accurate records of treatments, chemicals used, and follow-up appointments to ensure regulatory compliance and client satisfaction.

• Provided expert advice to clients on pest prevention techniques and maintenance strategies to reduce pest activity.

• Performed regular inspections of structures and surrounding areas to assess pest activity and identify potential entry points.

• Collaborated with team members to resolve complex pest issues, contributing to efficient and thorough service delivery.

08/2018 to 08/2020 Registered Pest Control Applicator Artie J's Pest Control

• Conducted pest control treatments and inspections for residential and commercial properties, ensuring compliance with state and local regulations.

• Applied chemical and non-chemical pest control solutions, adhering to safety protocols to protect clients, property, and the environment.

• Identified pest infestations and recommended customized treatment plans to effectively eliminate and prevent future infestations.

• Maintained accurate records of treatments, chemicals used, and follow-up appointments to ensure regulatory compliance and client satisfaction.

• Provided expert advice to clients on pest prevention techniques and maintenance strategies to reduce pest activity.

• Performed regular inspections of structures and surrounding areas to assess pest activity and identify potential entry points.

• Collaborated with team members to resolve complex pest issues, contributing to efficient and thorough service delivery.

01/2012 to 06/2018 Courier

OnTrac

• Safely transported and delivered packages to residential and commercial locations across designated routes, ensuring timely and accurate deliveries.

• Verified recipient information, obtained signatures, and documented delivery details using handheld scanners and tracking software.

• Loaded and organized packages in the delivery vehicle to optimize route efficiency and ensure the secure handling of parcels.

• Communicated effectively with dispatchers and customers regarding delivery status, delays, and special instructions.

• Adhered to company safety protocols and traffic regulations, maintaining an accident-free driving record throughout employment.

• Conducted pre-trip and post-trip vehicle inspections, reporting maintenance needs to ensure the delivery vehicle remained in optimal condition.

• Handled high-volume deliveries in fast-paced environments, consistently meeting daily delivery targets and deadlines.

03/2005 to 01/2012 Licensed Pest Control Technician Clark Pest Control

• Conducted pest control treatments and inspections for residential and commercial properties, ensuring compliance with state and local regulations.

• Applied chemical and non-chemical pest control solutions, adhering to safety protocols to protect clients, property, and the environment.

• Identified pest infestations and recommended customized treatment plans to effectively eliminate and prevent future infestations.

• Maintained accurate records of treatments, chemicals used, and follow-up appointments to ensure regulatory compliance and client satisfaction.

• Provided expert advice to clients on pest prevention techniques and maintenance strategies to reduce pest activity.

• Performed regular inspections of structures and surrounding areas to assess pest activity and identify potential entry points.

• Collaborated with team members to resolve complex pest issues, contributing to efficient and thorough service delivery.

10/2010 to 06/2011 Customer Service Representative Hoffman Electronics

• Provided exceptional customer service by responding to inquiries via phone, email, and in-person, ensuring timely and accurate resolution of customer issues.

• Processed product orders, returns, and exchanges efficiently, adhering to company policies and maintaining high customer satisfaction. 03/1980 to 06/2004 Route Supervisor

Merced Laundry and Uniform Services

• Supervised and managed daily operations for 4 delivery routes, ensuring timely and efficient service of laundry and uniform products to commercial clients.

• Led and trained a team of drivers, overseeing scheduling, performance evaluations, and adherence to company policies and safety regulations.

• Maintained strong client relationships through regular communication, addressing service concerns, resolving issues, and ensuring customer satisfaction.

• Monitored inventory levels and coordinated with warehouse and production teams to ensure accurate and on-time deliveries of clean uniforms, linens, and supplies. EDUCATION

High School Diploma

Livingston High School

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