Executive Operations & Administrative Leader

Tiesha Baines

Executive Administrative Leader Operations Manager Office Management Professional

Owings Mills, MD 443-***-**** ***********@*****.***

Executive Profile

Results-driven executive administrative and operations leader with 12+ years of experience supporting executives, attorneys, school leadership, and government agencies while successfully building and leading Taste of Ty's Kitchen. Expertise includes executive support, office management, strategic planning, operations, project coordination, records management, process improvement, customer relations, and business leadership.

Executive Leadership Highlights

12+ years of administrative, legal, education, and operations experience

Founder and Executive Leader of Taste of Ty's Kitchen

Executive support within Baltimore County Public Schools and the Maryland Office of the Attorney General

Experienced in confidential records management, compliance, and executive communications

Strong leadership in operations, project management, and community engagement

Core Competencies

Executive Support • Office Management • Operations Management • Project Coordination • Strategic Planning • Records Management • Student Registration • Enrollment • Withdrawals • Transfers • Calendar Management • Microsoft Office • Process Improvement • Customer Service • Team Leadership

Professional Experience

Founder & Executive Chef

Taste of Ty's Kitchen January 2021 – Present

Founded and grew a multi-service culinary company providing catering, meal preparation, pop-up dining, and community events.

Direct strategic planning, budgeting, vendor management, purchasing, scheduling, staffing, marketing, and client relations.

Develop operational procedures, oversee compliance, negotiate contracts, and cultivate community partnerships.

Lead business development initiatives supporting expansion into café operations, wholesale services, and delivery platforms.

Office Secretary

Cedarmere Elementary School July 2024 – January 2026

Supported front office administration and school leadership.

Managed student registrations, withdrawals, transfers, and confidential student records.

Completed daily administrative assignments, correspondence, filing, scheduling, and customer service.

Office Secretary – Special Education

Franklin Middle School September 2022 – July 2024

Provided executive administrative support for school leadership and Special Education.

Managed attendance records, reports, calendars, databases, meetings, inventory, and office operations.

Management Associate

Maryland Office of the Attorney General March 2020 – August 2022

Supported executive leadership and attorneys through calendar management, correspondence, litigation databases, reports, and confidential documentation.

Fraud Investigator / Subject Matter Expert

Chesapeake Employers' Insurance June 2014 – March 2020

Conducted investigations, collaborated with legal teams, trained employees, and authored departmental procedures.

Paralegal

Morris Hardwick & Schneider November 2011 – November 2012

Prepared legal pleadings, managed case files, conducted research, and supported attorneys.

Education

Baltimore City Community College

Associate of Applied Science (A.A.S.), Legal Assistant

Graduated June 2012 GPA: 3.2 Meritorious Award

Technical Skills

Microsoft Office • Google Workspace • Database Management • Student Information Systems • Electronic Records Management • Adobe Acrobat • Virtual Meeting Platforms

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