Customer Service and Healthcare Administration

Rajal Patel

*** ********* ***** ******, ** *****

■ 912-***-**** ■ *************@*****.***

Professional Summary

Dedicated and compassionate professional with experience in customer service, healthcare, administration, and leadership. Skilled in providing quality client care, managing teams, and facilitating group services. Strong organizational abilities with a background in Human Services and a commitment to supporting individuals and families in need.

Work Experience

Administrative Assistant/ Front Desk Coordinator

Athens Neurological Associates – Athens, Ga June 2015 - December 2015

• Administrative tasks and maintained program records.

• Answered phones, scheduling appointments for client’s adults & peds

•. Front register for client payments

•Opened the office

• Billing debt collecting calls to clients

Teaching Assistant Organic Chemistry

University of Georgia, Athens, GA September 2014 – April 2015

•Graded chemistry labs of students.

•Presentation of lab experiments.

.

Education

Bachelor of Microbiology – University of Georgia (Graduation: May 2015)

High School Diploma – South Effingham High School (Graduation: May 2011)

Key Skills

Client Advocacy & Support

Group Facilitation

Administrative Operations

Team Leadership & Training

Customer Service & Communication

Healthcare Support

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