Administrative Operations & Client Scheduling Specialist

AMANDA ADOLPH

Covington, LA ***** 985-***-**** ******.**********@*****.***

PROFESSIONAL SUMMARY

Operations and administrative professional with a background in small-business ownership, healthcare aesthetics, sales, scheduling, marketing, inventory management, and client operations. Experienced in independently coordinating day-to- day business functions, managing calendars and appointments, maintaining records, communicating with vendors and clients, supporting revenue-generating initiatives, and prioritizing multiple projects. Strong organizational, communication, problem-solving, and relationship-management skills. CORE SKILLS

Administrative Support Business Operations Calendar & Appointment Management Scheduling Client & Vendor Communication Record Keeping & Documentation Inventory & Supply Management Sales Support Retail Sales Business Development Social Media Marketing Digital Marketing Client Relationship Management Project Coordination Training Coordination Problem Solving Time Management Task Prioritization Healthcare & Aesthetics Operations

PROFESSIONAL EXPERIENCE

42N Aesthetics Owner / Licensed Medical Aesthetician Mandeville, LA 2024 - Present

• Own and operate an independent aesthetics business, managing day-to-day operations, scheduling, administration, sales, marketing, inventory, purchasing, client communications, and business development.

• Coordinate appointment calendars, confirmations, cancellations, follow-up communication, rebooking, and workflow to maintain efficient daily operations.

• Maintain client records, consent forms, treatment documentation, service histories, and other business records with attention to accuracy and confidentiality.

• Manage product and supply inventory, monitor stock levels, place orders, organize supplies, and communicate with vendors and industry representatives.

• Develop service offerings, pricing, packages, promotions, referral initiatives, and retention strategies to support revenue growth.

• Create and manage social media content, promotional campaigns, before-and-after marketing, and other digital marketing initiatives.

• Handle client inquiries and concerns, identify solutions, communicate expectations, and maintain strong long-term professional relationships.

• Coordinate product education, industry training, and communication with representatives and other professionals.

• Prioritize multiple operational, administrative, marketing, and client-facing responsibilities while working independently.

• Provide licensed aesthetic services and customized treatment planning while educating clients on professional skincare products and aftercare.

Restore Hyper Wellness Lead Esthetician

Mandeville, LA 02/2023 - 02/2024

• Supported department operations, inventory management, purchasing, scheduling, client documentation, sales, and promotional initiatives.

• Developed social media and in-store marketing strategies to support service awareness and retail sales.

• Coordinated with management, product representatives, registered nurses, and other team members to support individualized client plans.

• Created personalized treatment plans, maintained accurate documentation, and educated clients on products and services.

• Promoted retail products and therapies while maintaining strong client relationships. Benson Dermatology Medical Aesthetician / Laser Technician Covington, LA 01/2022 - 01/2023

• Maintained accurate patient charts, visit records, treatment documentation, and follow-up information in a medical-office environment.

• Scheduled appointments, filed documents, organized inventory, sterilized equipment, and supported daily office workflow.

• Conducted patient consultations, assessed needs, explained treatment plans, and provided follow-up support.

• Collaborated with physicians and clinical staff on cosmetic cases while following safety, sanitation, and documentation procedures.

• Performed advanced aesthetic and laser services including microneedling, dermaplaning, HydraFacials, chemical peels, Laser Genesis, microdermabrasion, and laser hair removal. Rusty Pelican Restaurant Waitress / Bartender

Mandeville, LA 01/2016 - 01/2022

• Managed high-volume customer interactions, orders, payments, and cash handling in a fast-paced environment.

• Assisted management with employee training, organization, daily operations, and issue resolution.

• Built strong relationships with repeat customers and resolved concerns professionally. PJ's Coffee of New Orleans Barista

Madisonville, LA 01/2011 - 01/2016

• Processed customer orders and payments, maintained organized work areas, and supported efficient daily operations.

• Monitored inventory, restocked supplies, and followed health and sanitation requirements. EDUCATION & CREDENTIALS

Aveda Institute - Esthiology Covington, LA 2020 Licensed Esthetician

ADDITIONAL INDUSTRY TRAINING

HydraFacial Dermaplaning Microdermabrasion Oxygen Facials Chemical Peels Laser Genesis Laser Hair Removal

Microneedling Waxing Cryoskin

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