Customer Service & Caregiving Professional

Amanda Whitaker

Campbellsville, KY ***** +1-270-***-**** ****************@*****.***

Work Experience

Customer Service Representative

Frost Arnett Campbellsville, KY

October 2023 to Present

Make and receive calls to and from patients. Advise of balance, take payments, set up payment plans, take and add insurance information.

Temporary Office/scale attendant with people ready Waste Connections Campbellsville, KY

August 2023 to October 2023

Customer service. Helping customers, and drivers. Adding, closing, And Printing work orders. Setting up accounts, and taking payments. Opening and Closing out office and sales report for the day. Training new scale attendant. I cannot stay because I'm family. Just helping and training. In Home Caregiver part time

Tender Touch Senior Services Campbellsville, KY

January 2023 to August 2023

Help with needs of clients. Medicine, dressing, cooking, and cleaning. Loan Processor(laid Off Nov 10th)

HFS Financial Leitchfield, KY

April 2021 to November 2022

1. Make and receive calls, text, and emails to clients. 2. Review, prepare, and submit loan documents to underwriting. Childcare Provider

Childcare

August 2016 to April 2021

• Made sure that the parent was happy with their experience

• Daily cooking and cleaning

• Tended to care of children

• Made sure each child was fed, clean, and happy

Machine Operator

Bell Cheese

January 2014 to December 2016

• Troubleshoot the machines to make sure they were running correctly

• Made sure that machines were stocked

• Completed the daily production reports

• Responsible for helping other operators troubleshoot and set up their machines Packaging Operator

Alpla

January 2016 to August 2016

• Inspecting the bottles

• Stacking pallets

• Operating a packaging machine

CNA - Certified Nursing Assistant

Edmonson Nursing Home

January 2003 to December 2006

• All patient care

• Transferred patients to different rooms

• Helped patients with personal hygiene

• Took classes to because a certified nursing assistant Education

Medical Billing & Coding (Certificate)

Campbellsville University Campbellsville, KY

March 2023 to Present

Skills

Microsoft Word Cash register Underwriting Front desk Clerical experience Inside sales Telemarketing Credit Analysis Microsoft Excel Customer service Cash handling Financial services Computer operation Organizational skills Google Docs Banking Windows Documentation review Loan Origination Financial Services Negotiation Certifications and Licenses

CNA

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