Procurement - Sourcing - Vendor Management

WILLIAM GREGORY SCHILDER

Phoenix, Arizona ***** 602-***-**** **************@*****.*** linkedin.com/in/greg-schilder EXECUTIVE SUMMARY

Third-Party Risk Management and vendor governance leader with 30+ years of experience strengthening vendor oversight, due diligence, contract controls, SLA/KPI governance, and enterprise procurement compliance. Proven record managing vendor lifecycle risk, improving audit readiness, partnering with executive stakeholders, and reducing institutional exposure while delivering measurable savings through disciplined vendor management and contract negotiation. CORE COMPETENCIES

Third-Party Risk Management: Vendor Due Diligence, Risk Assessments, Vendor Onboarding, Annual Reviews, Ongoing Monitoring

Vendor Governance & Controls: SLA/KPI Governance, Right-to-Audit Controls, Contract Compliance, Required Risk Documentation

Risk Platforms & Process Improvement: Venminder, SBSCyber TRAC, Vendor Lifecycle Management, Procurement Controls, AI Vendor Triage

Executive Vendor Management: Escalation Resolution, Contract Negotiations, Cost Containment, Business Unit Partnership, Regulatory Readiness

PROFESSIONAL EXPERIENCE

OneAmerican Bank Scottsdale, AZ

Vendor Manager (Aug 2020 – Present)

• Lead third-party vendor management practices that strengthen SLA/KPI adherence, right-to-audit controls, required risk documentation, annual vendor reviews, and regulatory compliance readiness.

• Partner with business units to evaluate vendor spend, risk posture, contract obligations, renewal opportunities, supplier consolidation, and cost-containment strategies.

• Conduct third-party risk assessments and due diligence during onboarding and lifecycle management to safeguard institutional data, operations, service continuity, and regulatory compliance.

• Serve as the primary liaison between executive leadership, business owners, and critical external partners to resolve vendor escalations, close governance gaps, and maintain accountable vendor relationships.

• Embed risk, compliance, and performance expectations into contract renewals and vendor negotiations while delivering 2026 savings, including $60K saved through an early lease buyout and 30% cost reduction on a Ricoh fleet copier refresh through Omnia Partners.

• Support third-party artificial intelligence vendor triage by evaluating emerging AI-related vendor risk, business use cases, documentation needs, and governance considerations.

• Manage vendor lifecycle activities in Venminder and SBSCyber TRAC, supporting centralized tracking, documentation, due diligence, review cadence, and ongoing vendor risk oversight. Level 3 Audio Visual Mesa, AZ

Chief Procurement Officer (CPO) (Oct 2019 – August 2020)

• Designed procurement and supply chain governance strategy that aligned vendor performance, sourcing controls, purchasing discipline, and executive financial priorities.

• Spearheaded executive-level negotiations with major OEMs, distributors, and technology partners, securing preferential tier pricing and increasing annual savings by 15%.

• Improved sourcing and inventory workflows to reduce supply chain disruption risk, compress fulfillment timelines, and strengthen working-capital controls.

• Partnered closely with the executive team, sales, and engineering infrastructure to forecast hardware demands, streamline procurement pipelines, and improve project margins. Encore Capital Group Inc. Phoenix, AZ

Senior Manager, Procurement (2014 – 2019)

• Directed and optimized $50M in annual spend, consistently delivering $3M to $6M in annual bottom-line savings.

• Reduced requisition-to-order cycle time by 30%, accelerating procurement operations and improving internal service delivery.

• Drove 90% of purchasing through Procurement, eliminating maverick spend, improving policy compliance, strengthening vendor controls, and mitigating business risk.

• Implemented structured purchasing controls through the SHI Catalog Purchasing Portal and blanket purchase order process, improving transactional governance and spend visibility.

• Generated $1.2M in first-year savings on a $6M travel program by implementing a new Travel Management Company, enforcing corporate policy, and increasing program adoption from 33% to 85%.

• Restructured rental car and logistics agreements, generating $10K in annual rebates, waiving surcharges at 12 key locations, saving $50K annually, and reducing UPS shipping costs by up to 35% on $700K in annual spend.

• Supported Workday ERP deployment by testing the Procurement module, validating process controls, and partnering with Accounting to improve system readiness.

• Led regional corporate social responsibility initiatives, coordinating 3–4 community and employee engagement programs annually.

Selected Risk, Audit & Vendor Governance Wins:

• Led vendor audit defense strategy that reduced an $18M IBM audit demand to a $2.6M settlement, materially lowering enterprise exposure.

• Negotiated a FICO DM9 purchase from an initial $15M cost to $3.5M and structured a seven-year tiered licensing agreement to improve long-term contractual control and cost predictability.

• Executed a CIO-directed FICO enterprise negotiation within three days, delivering $2M in total savings and securing 200 collection licenses at no cost for three years.

• Negotiated company-wide Webex-to-Zoom migration, aligning enterprise software terms with business needs and generating $200K in savings.

• Secured a 55% discount on a company-wide HP laptop refresh, yielding $650K in direct savings and earning best-in-class recognition from Gartner.

Encore Capital Group Inc. Phoenix, AZ

Procurement / Facilities Manager (2007 – 2014)

• Directed end-to-end space planning, interior layout design, FF&E procurement, and IT infrastructure coordination for global site expansions.

• Managed execution and delivery of large-scale strategic site buildouts totaling thousands of seats, including Heredia, Costa Rica (350 seats), Phoenix, AZ (350 seats), San Antonio, TX (250 seats), Mission Valley, CA (3 floors, 300 seats), and Arlington, TX (75 seats). Encore Capital Group Inc. Phoenix, AZ

Data Center Manager (1999 – 2007)

• Program managed the design, engineering, and complete buildout of an 800-square-foot data center.

• Oversaw full-scale facility and critical infrastructure upgrades for a 64,000-square-foot space at the Phoenix, AZ site.

• Managed capital upgrade scope including industrial power transformers, Cat 6 network cabling, backup generator power systems, modular furniture integration, and advanced facility security systems.

EDUCATION & PROFESSIONAL DEVELOPMENT

Ohio State University – Communications

University of Notre Dame, Mendoza College of Business – Executive Education / Professional Certificate Harvard Law School – Executive Education, Program on Negotiation Karrass Negotiating – Advanced Negotiating Program

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