Logistics and Forklift Operations Associate

Monica Branham

Chattanooga, TN ***** +1-423-***-**** ************@*****.***

Work Experience

FedEx Delivery Driver

E&M Logistics Chattanooga, TN

October 2025 to Present

• Safely delivered packages on assigned routes while meeting strict delivery deadlines.

• Loaded and organized packages to maximize delivery efficiency.

• Used handheld scanners and GPS technology to track deliveries and obtain customer signatures.

• Maintained excellent customer service by ensuring accurate and timely deliveries.

• Followed all DOT, company, and safety regulations while operating delivery vehicles. Order Picker

Kenco Logistic

February 2025 to Present

• Accurately picked and packed customer orders using RF scanners.

• Prepared shipments while maintaining high productivity and accuracy standards.

• Inspected products for quality and reported damaged merchandise.

• Organized inventory and kept warehouse areas clean and safe.

• Worked as part of a team to meet daily production and shipping goals. Forklift Operator

Plastic Omnium Chattanooga, TN

October 2023 to April 2024

• Operated forklift to safely and efficiently move materials, products, and equipment

• Loaded and unloaded trucks, ensuring proper placement of items to prevent damage

• Maintained accurate inventory records by properly documenting incoming and outgoing shipments

• Adhered to safety protocols at all times to prevent accidents or injuries in the workplace

• Assisted in the packaging and labeling of products for shipment or storage

• Utilized handheld scanners or computer systems to track inventory movement within the warehouse

• Followed company procedures when handling hazardous materials or fragile items

• Communicated effectively with supervisors and coworkers regarding daily tasks and priorities

• Ensured compliance with quality control standards during loading/unloading processes

• Operated various types of forklifts, such as sit-down, stand-up, reach truck, or clamp truck based on job requirements

• Efficiently moved heavy loads weighing up to 50

• pounds using a forklift

• Safely transported materials between different areas of the warehouse without any incidents

• Collaborated with team members to meet daily production goals by prioritizing tasks effectively

• Inspected incoming shipments for accuracy in quantity and quality before storing them in designated locations

• Maintained cleanliness of work area by organizing supplies, removing debris, and disposing waste properly

• Participated actively in regular safety meetings to stay updated on best practices and potential hazards

• Assisted in training new employees on safe operation techniques when operating a forklift

• Demonstrated excellent spatial awareness skills while maneuvering through narrow aisles or tight spaces within the warehouse environment

• Picked orders accurately according to pick lists provided by supervisors using a combination of forklift and manual handling

• Collaborated with shipping department to ensure timely loading of trucks for outbound shipments

• Efficiently stacked and arranged pallets or containers in a stable manner to maximize storage space

• Maintained a high level of accuracy when recording inventory movements using computerized systems or paper-based logs

• Operated forklift equipment in compliance with OSHA regulations and company safety policies Stand up forklift operator

Volkswagen Chattanooga, TN

January 2023 to July 2023

I'm certified for standup and sit-down forklift I currently only drive a standup they need more stand up drivers Manager

Hardee's

April 2010 to December 2013

• Supervised daily restaurant operations to ensure efficient service and customer satisfaction.

• Led, trained, and motivated team members while maintaining a positive work environment.

• Managed employee schedules, delegated tasks, and monitored performance during shifts.

• Handled cash drawers, deposits, and balanced daily sales reports accurately.

• Maintained food safety, sanitation, and health code compliance.

• Resolved customer concerns professionally and ensured a high-quality dining experience.

• Assisted with inventory management, ordering supplies, and minimizing food waste.

• Met company standards for speed of service, quality, and overall restaurant performance. Kenco logistics

Education

High school diploma

Ringgold High School Ringgold, GA

August 1992 to May 2006

Upper secondary education

GED

Skills

Manual handling Flexibility Phone etiquette Restaurant management Truck loading and unloading Employee relationship building Warehouse management Automobile transportation Cashiering Quality Inspection RF Scanner Workplace health and safety regulatory compliance Janitorial experience Writing skills Safety management experience within manufacturing industry Retail sales Inventory management Safe work practices Courier services Authentication Hazardous materials transportation Dollies Leadership Distribution center Delivery detail verification Call center Lifting equipment Inside sales Managing kitchen staff Data interpretation Pet grooming Windows Time management Analysis skills Forklift - Forklift operation experience (3-5 years) Sales Kitchen health and safety standards Attention to detail Measuring tapes GPS devices Route planning Computer skills Supervising experience Problem- solving Computer literacy Hospitality Order picker Negotiation Dispatching Teamwork Kanban Customer service Maintaining an organized workspace Food safety sanitizing procedures CCTV Order fulfillment Delivery tracking applications Machining Staff supervision Materials Handling - Materials handling experience (11-15 years) Climbing Stress management Last-mile delivery logistics FIFO Experience working with students Heavy lifting Unloading Customer relationship management Packaging Outbound logistics Adhering to traffic regulations Computer operation Sanitation procedures Driving Dangerous goods Clean workspace maintenance DOT (Department of Transportation) regulations Customer engagement Productivity software Team development Microsoft Word Box truck Communication skills Personal protective equipment (PPE) adherence Microsoft Office Reach Truck Order Picking Tooling Conflict management Commercial vehicle Shipping & receiving Performing background checks Manufacturing management Outdoor work Conveyor systems CNC Van delivery (delivery method) Dispatch software communication Warehouse management system Personal protective equipment (PPE) use Cycle counting inventory management Packing Logistics Quality control Vehicle cleanliness maintenance Yard jockey Passenger vehicle Pet care Maintenance task scheduling Front desk GPS Processing cash transactions Transportation management systems Retail math Assembly Commercial driving Route driving Pallet Jack Hand trucks Individual consumer customer service Construction material handling Forklift safety protocols FMCSA (Federal Motor Carrier Safety Administration) regulations Cleaning Experience Inbound logistics Relationship management Safety regulations Pricing Loading Inventory Control Hand tools Warehouse Experience Desktop applications Long-haul driving experience Liftgate Package delivery Surveillance First aid Security Freight Experience Professional email communication Straight truck English Cash register Weight checks Team supervision Lifting Mobile devices Adaptability Load & unload Valet parking Hotel experience Customer communication Mac OS Organizational skills Restaurant experience Management In-person customer service Manufacturing Microsoft Excel Commercial kitchen cleaning Leading team collaboration initiatives Decision making Manufacturing standard operating procedures Guest services Data entry

Languages

English

Certifications and Licenses

Forklift Certification

Driver's License

April 2022 to April 2030

Driver's License

Food Handler Certification

ServSafe

Safe Quality Food Certification

Non-CDL Class C

CPR Certification

Electric Pallet Jack Certification

Pallet Jack Certification

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