Experienced Front Desk & Scheduling Professional
Resume:
CONNIE ROBBINS
************@******.***
KILLS
Organization skills
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Mail handling
Front desk operations
Dynamic and detail-oriented professional with extensive experience at Ear Nose
& Throat Consultant, excelling in patient scheduling and front desk operations.
Proven organizational skills and effective communication foster strong client
relations, Adept at managing multi-line phone systems and maintaining accurate
records, ensuring a welcoming environment for all visitors.
WORK HISTORY
May 2024 - Current
Check in Receptionist Ear Nose & Throat Consultant, Knoxville, TN
+ Managed patient scheduling and appointment coordination efficiently.
+ Greeted patients professionally, ensuring a welcoming environment.
+ Handled multi-line phone system, directing calls to appropriate departments.
+ Maintained accurate patient records and updated information promptly.
+ Processed insurance verification and informed patients about coverage details.
+ Greeted incoming visitors and customers professionally and provided friendly,
knowledgeable assistance.
+ Answered phone promptly and directed incoming calls to correct offices.
July 2008 - May 2024
Receptionist,Accts Payable 2/st Mortgage Corporation, Knoxville, TN
+ Managed front desk operations, ensuring seamless visitor check-in and
appointment scheduling
+ Answered multi-line phone system, directing calls to appropriate departments
efficiently.
+ Coordinated office supplies inventory, maintaining adequate stock levels and
organization.
+ Assisted in maintaining a clean and welcoming reception area for guests and
staff.
+ Trained new staff on reception protocols and customer service expectations.
+ Kept reception area clean and neat to give visitors positive first impression.
September 2005 - July 2008
Accounts Payable Clerk Colonial Freight Systems Inc., Knoxville, TN
+ Reconciled vendor statements, identifying discrepancies and resolving issues to
maintain accurate financial records.
+ Matched purchase orders with invoices and recorded necessary information.
+ Managed payment schedules, optimizing cash flow while maintaining strong
vendor relationships through effective communication.
+ Reviewed and approved purchase orders, guaranteeing alignment with
budgetary constraints and organizational objectives.
+ Prepared vendor invoices and processed incoming payments.
+ Assisted in month-end closing procedures, ensuring all invoices were processed
on time to reflect accurate financial statements.
EDUCATION
High School Diploma
Stivers High School, Dayton Ohio
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