Office Manager and Administrative Associate
Resume:
Spruce Pine, NC, *****
************@*****.***
Karen W. Chrisawn
SKILLS
I am personable, and adaptable. I work well with others, as well as on my own. I am resourceful, which supports my ability to work independently. I am not afraid to ask for help when I need it. I handle stressful situations well. I am honest, dependable and trustworthy. I utilize my time efficiently and can differentiate task priorities. I am proficient in applications such as Microsoft, Outlook, SendPro, SmartSheet, CJLeads, TextBehind, OPUS, and Google.
EXPERIENCE
Chandler Automotive and Tire Center — Co-owner/ Office manager
February 1991 – July 2022
●I helped run our family business. This included customer relations, ordering parts, giving estimates, office organization such as filing, copying. I also did the accounting for business such as payroll and making sure the accounts lined up for taxes.
Mountain View Correctional — Administrative Associate II
April 2023 - July 2024
●I was the secretary for both Associate Wardens. I would schedule meetings for them, perform office tasks such as filing, scanning, and copying. I would answer the phones. I was responsible for dealing with confidential information for offenders and employees.
●I was over scheduling visitation for offenders’ families. This included answering the phones when offenders’ families would call, and making sure that times were available, and managing the schedule to keep the times as even as possible for safety.
●I took minutes for EAC, safety and OMT meetings. I had to copy, file, download, and share those with the appropriate contacts.
Craggy Correctional Center, NCDAC, Woodfin, NC — Administrative Associate II
July 2024 -Current
●I am the mail officer; I handle all incoming and outgoing mail for Craggy Correctional. I process all indigent mail, offender packages, and employee and offender deposits and incentive wages. I use TextBehind, SendPro and SharePoint daily.
●I handle visitation. I schedule offenders’ families to come in, as well as process their applications for visitation. This requires me to use CJLeads to perform background checks for security purposes.
●I use OPUS daily to look up offender and visitor information.
●I have multiple reports to run daily on OPUS as well.
EDUCATION
Mitchell High School — High school diploma
August 1986 – May 1989
Mayland Community College – 58 credit hours
August 1991
Credit hours are for general and business education.
REFERENCES
●Jonathan Renfro- Associate Warden Craggy Correctional Center- 828-***-****
●Scott Swink- Digital Content Administrator- 984-***-****
●Hope Robinson- Co-worker Craggy Correctional Center- 828-***-****
●Erica Swann- Co-worker Craggy Correctional Center 828-***-****
●Regina Moore- Compliance Specialist Craggy Correctional Center 828-***-****
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