Customer Service & Retail Merchandising Specialist

Eric Gray

Chesapeake, VA ***** +1-757-***-**** *********@*****.***

Professional Summary

Hard worker looking to gain entry into my next job that can you maybe be a future career who is no stranger to working hard and who is willing to do whatever it takes to get the job done right. Always seeking to better myself and my community.

Willing to relocate to: Chesapeake, VA

Work Experience

Retail Merchandiser

Crossmark Chesapeake, VA

July 2022 to Present

• I work as a merchandiser or stocker and installer or whatever else is needed. I install security equipment and put security tags on clothing. I also do newspaper and magazine refills grocery refills, fillings. Product demos and product knowledge and clothing resets and merchanting.

Cashier/Customer Service

Macy's Virginia Beach, VA

July 2022 to Present

Responsible for assisting all company sores in my district with product resets and stocking duties. Also responsible for training on customer selling points. Also keeps department stocked with new merchandise and helps out with incoming store merchandise by loading and unloading trucks. Also I have experience in selling fragrances. General Laborer

Labor Finders Virginia Beach, VA

August 2010 to December 2024

Responsible for working different jobs everyday. Warehouse worker including incoming product scans and stock in the warehouse and logistics. Construction helper-flagger and general helper all types of clean up and setups and tear downs. Merchandising including brand ambassador and inventory counts and new product setup. Also I have done some janitorial work such as sweeping, mopping, trash removal, and other general cleaning for office buildings, homes. I have also cleaned windows floors and I have done some canvassing work for both sales and general customer service help. Data Entry Clerk

Damco Suffolk, VA

March 2008 to January 2010

Responsible for inputting all product information when coming in to warehouse and keeping track of all delivery orders.also from time to time I had to help out with fire prevention team and was trained how to use prevention tools. I also helped input incoming products into our system and kept a count on missing products. I also did warehouse audit we need it.

Customer Service Representative

Macy's Chesapeake, VA

June 2000 to August 2005

Responsible for taking care of our customers by helping them find their orders and providing excellent customer service, and providing support to my co-workers. Also keeping my department stocked and clean. Education

Maritime welding (Vocational training)

Tidewater Community College Portsmouth, VA

September 2024 to October 2024

Maritime welding (OSHA 10)

Virginia ship repair Association Norfolk, VA

September 2024 to October 2024

Industrial Maintenance (Certificate)

Coffee wood Vocational Center Mitchells, VA

February 2008 to June 2010

Here all Study (High school diploma)

Hickory High School Chesapeake, VA

June 1998 to August 2001

Skills

Restaurant Experience Upselling POS Food Handling Catering Shift Management Labor Cost Analysis Merchandising Laundry Retail Sales Food Safety Banquet Experience Culinary Experience Leadership Product demos Food Production Meal Preparation Kitchen Management Experience Commercial Cleaning Inventory Control Food Service Recruiting Food Preparation Pricing Time Management Microsoft Word Kitchen Experience Welding Sales Management Busser Supervising Experience Cooking Serving Experience Restaurant Management Cleaning Experience

Awards

Master seller

March 2025

Promoted for ability to make sells goal for back to back weeks and was moved to new position in fragrance department. Right on

March 2025

For a perfect attendance record 8 months in a row. A+ Customer Service

February 2025

Awarded for having a customer service record of 98% for the pass 8 months. Top seller

February 2025

Award for being in the top selling group 3 weeks in a row. Certifications and Licenses

Osha 10 hour

Present

Osha 10 hour

Maritime welding TCC

October 2024 to Present

Maritime welding certification teaches the basic stick welding vertical and horizontal welding techniques and welding gear. How to start the welding machine and safely. Food Handler Certification

Additional Information

key holder experience

Contact this candidate