Security Supervisor - Incident & Venue Safety
Resume:
RAM RUBEN ROSSAB
Colton, CA 92324
*************@****.***
OBJECTIVE:
Seeking a full-time position. Motivated and hardworking individual seeking an opportunity to apply my knowledge and skills where my contributions are applied in a professional environment. I am eager to contribute to the organization’s success while gaining valuable experience and developing my professional skills.
EDUCATION:
June 2008- Sept.2011
• ITT-Technical Institute, San Bernardino CA
• A.S. Computer Electronic Engineering Technology (CEET) EXPERIENCE:
Security Supervisor
Legends Global (Toyota Arena, Ontario Convention Center, ONT Field)
March 2026- present
● Supervise the venue’s security positions during designated shift(s)
● Update briefing/post materials for officers in a timely manner
● Investigate incidents and prepare accurate, detailed incident reports for both daily operations and event related situations.
● Conduct informative shift briefings with incoming/outgoing Officers & Supervisors
● Ensure all posts are safe, in order & clean
● Have full knowledge of the venue’s layout and Security Systems
● Conduct periodic post checks & correct performance issues
● Train staff in basic guest service & security skills and be capable of performing duties at all posts
● Provide leadership & guidance to staff. Serve as mentor/coach to Security Team
● Exhibit leadership qualities, motivate staff and lead by example
● Conduct and investigate venue security requests
● Resolve escalated issues, provide appropriate warnings and complete ejections if necessary
● Have full knowledge of the venue’s emergency procedures
● Ensure staff enforcement & guest compliance of venue’s Event Policies at all times
● Provide direction to security staff and ensure event requirements are met
● Know and uphold the Security Dept's Prime Directives, most importantly our mission to take reasonable steps to protect the safety & security of our venue's guests, employees and assets with respect towards everyone's dignity and legal rights
● Work closely with Security Director and Manager(s) Caregiver
In Home Support Services (IHSS)
April 2025- present
● Assist with activities of daily living such as bathing, grooming, dressing and toileting
● Provide mobility support
● Prepare meals and assist feedings according to dietary needs
● Perform light duty housekeeping
● Remind clients to take medication as prescribed
● Monitor and report changes in physical or emotional condition
● Provide companionship and emotional and emotional support
● Assist with transportation to appointments, errands, or social activities
● Follow care plans and maintain accurate daily records Security Officer
Loma Linda University Shared Services Department
February 2024- September 2025
• Hazmat trained for initial Health Care protocols.
• Assist staff with non-cooperative visitors in hospital settings.
• Patrol on beat assigned for each shift.
• Obtain and record information using voice radio and a computer-aided dispatch system to dispatch necessary law enforcement and medical professionals.
• Compile data and maintain records of emergency responses, equipment and personnel dispatched, and/or
disposition of emergencies.
• Send, receive, and decode teletype information.
• Provide a variety of public information relating to law enforcement or fire activities as permitted.
• Keep radio and/or mobile data computer contact with all security personnel.
• Coordinate emergency calls and relay information and assistance requests involving other law enforcement
agencies.
• Keep detailed logged reports of accidents and any emergency calls.
• Assist Law Enforcement on calls within Loma Linda University premises.
• Safety protocols throughout the area covered for all essential and non-essential personnel.
• Assist and cover Control Centers in case of absent or extra need for help.
Communication Officer
Loma Linda University Shared Services Department
August 2021- February 2024
• Record and dispatch thru CAD Computer Aided Dispatch
• Assist in all emergencies in-house calls and coordinate them with proper authorities.
• Provide and coordinate 24-7 coverage for Control Center for both locations of hospital (East and West
towers)
• Receive incoming telephone and voice radio calls on an assigned shift; input and retrieve information in a
computer-aided dispatch system.
• Obtain and record information using voice radio and a computer-aided dispatch system to dispatch
necessary law enforcement and medical professionals.
• Compile data and maintain records of emergency responses, equipment and personnel dispatched, and/or
disposition of emergencies.
• Send, receive, and decode teletype information.
• Provide a variety of public information relating to law enforcement or fire activities as permitted.
• Operate a variety of equipment such as a computer-aided dispatch system, telephone system and alarm
monitoring system.
• Calm distressed Loma Linda personnel or visitors.
• Keep radio and/or mobile data computer contact with all security personnel.
• Coordinate emergency calls and relay information and assistance requests involving other law enforcement
agencies.
• Assisted in helping on other shifts to ensure officer safety and dispatch calls are made accurately.
• Successfully logged in 2446 hours of work since the hired date.
• Announcements overhead communication throughout both hospitals Security Specialist
Blackstone Consulting
September 2019 to August 2021
• Receive incoming telephone and voice radio calls on an assigned shift; input and retrieve information in a
computer-aided dispatch system.
• Obtain and record information using voice radio and a computer-aided dispatch system to dispatch
necessary law enforcement and medical professionals.
• Compile data and maintain records of emergency responses, equipment and personnel dispatched, and/or
disposition of emergencies.
• Send, receive, and decode teletype information.
• Provide a variety of public information relating to law enforcement or fire activities as permitted.
• Operate a variety of equipment such as a computer-aided dispatch system, Kaiser-telephone systems, and
alarm monitoring system.
• Calm distressed Kaiser personnel or visitors.
• Keep radio and/or mobile data computer contact with all security personnel.
• Coordinate emergency calls and relay information and assistance requests involving other law enforcement
agencies.
• Participate in the dispatcher selection process.
• Train Security Trainee and Dispatcher and participate in evaluating their performance.
• May provide lead supervision in the absence of the lead supervisor.
• Aid in the development and implementation of training programs for entry and journey level dispatchers and
guards.
• Provide periodic input for review of dispatcher training manual and other training materials and updates as
necessary.
SKILLS AND ABILITIES:
● Fluent Bilingual in English and Spanish
● Customer service for 16+ years
● Patience & resilience
● Teamwork & collaboration
● Communication-clear, friendly, active listening
● Empathy & emotional intelligence-calm under
pressure,understanding, adapting
● Problem solver-
● Product & technical knowledge-basic troubleshooting skills, adaptability to tools, systems or updates
● Time management & organization
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate