Joyce Redmond
Preceptor and scheduling coordinator
Shaker Heights, OH 44120 +1-216-***-**** **************@*****.*** Professional Summary
I am America’s Top Nurse Recipient 2021 to present Owner of Joys healing hands llc Studied Current Lpn major Bryant stratton College,Studied criminalistics,criminology, Ballistics Work Experience
STNA (State Tested Nursing Assistant)
Cleveland Clinic Cleveland, OH
March 2019 to Present
Bladder scanner,vital signs,ekg tele monitors, cp m machines for vascular blood clots,glucose monitor, weight checks, bath for pic line cleaning in compliance within state ICU experience bls certification Mental Health Technician (MHT)
The Pavilion Rehabilitation and Nursing Center Cleveland, OH August 2010 to June 2026
My patients always give me compliments on my work ethic. PCNA
Cleveland Clinic Rehabilitation Hospital Cleveland, OH January 2005 to April 2026
STNA (State Tested Nursing Assistant)
Ohio Veterans Home Sandusky, OH
August 2023 to February 2025
Did aDl’s showers, vitals, feeding, bed baths, pain level ask and mental changes watched to report to dr… Nurse in charge. Student Nurse / Clinical Rotations
Ltach select medical Cleveland, OH
September 2020 to February 2022
Working with the intensive care unit patients, COVID recovery patients, teaches, ventilator patients, ekg monitor hook up, finger sticks glucose checks, vital signs, catheters I’d and o’s plus using the epic systems for the patient rounding charting stool and urine samples collected ran down to lab in hospital…Also training new employees cna in the field preceptor. Mental Health Technician
Portage Path Psychiatric Emergency Services Akron, OH September 2020 to January 2021
Check in patients in the emergency services wand then make sure they are safe and have no objects to inflict self harm. Take vital signs from patients diffuse behaviors t help patients be cool calm collective answer calls the Ed and report to doctor on-site clinical manager And or RN if available. I also did the patients records for the ED sector if not in the CSU part..
Patient Care Technician
Cleveland Clinic Rehabilitation Hospital Beachwood, OH March 2018 to September 2020
Helping patients with vitals, ADLs, bladder scan, I’d and O’s, purwick catheters, condom catheters, use the epic systems for charting purposes abiding by the laws of hippa. Also urine and stool also did glucose checks finger sticks, if need be keep patients safe and comfortable during there long or short term stay. Education
Lpn (Associate's degree)
Bryantstratton college solon Ohio
January 2025 to Present
Nurse assistant (Licensed)
Employment Solutions-College for Technical Education South Euclid, OH May 2016 to May 2016
Diploma (High school diploma)
Shaker Hts High School Shaker Heights, OH
August 1995 to June 2002
Skills
Cash register Skilled nursing facility Conflict management Sales team management Legal administrative experience Bathing assistance Property management Outpatient Collecting samples for laboratory testing Patient personal care assistance Program development Acute care Client interaction via phone calls Dealership experience Teaching Cash handling Long-term care assistance Medical equipment operation Surgery Computer operation Community service Murtis Taylor (8 years) Workflow management (operations management method) Basic math CRM system proficiency Telemarketing Cleaning Employee orientation First aid Childcare Laboratory experience Schedule management Energy sales Outside sales Computer literacy Progress documentation Assisted living Coaching Customer complaint resolution ER Quality data entry Senior care Word processing Avid Customer retention strategy Account management PCA Community engagement Experience with individuals with neurodevelopmental disorders Heavy lifting Experience with individuals with mental health conditions Teamwork New vehicle sales State healthcare regulations Employee relationship building Patient incontinence care assistance Performance management Handling patient inquiries Social media engagement Commercial cleaning Meal assistance Clinical rotations Critical care experience Medication administration Healthcare reimbursement methods Sales support Analysis skills Customer service Medication pass administration Resident's rights Cooking Office activity coordination Organizational skills Medical assisting Arts and crafts assistance Dental receptionist Data entry Hotel experience Patient transport Staff supervision Productivity software Collections account management Sales pipeline management Recruiting Equine experience Caregiving Live chat Client services OR experience Business development Rehabilitation center Collaborate with healthcare professionals Microsoft Excel CRM software Social media management Medical scheduling Physiology knowledge Time management Home Care Medical office experience PointClickCare Healthcare infection prevention and control compliance expertise Pathology Home & community care Section 8 Hospital experience Positive guidance disciplinary approach Typing Marketing Home-based behavioral experience Team management Microsoft Powerpoint Care plans Sales Oncology Classroom experience Office experience Medicare Behavioral health Negotiation Documentation review Interpersonal skills OSHA Triage Phone triage Telecommunication Desktop applications Patient monitoring Microsoft Outlook Relationship management Management Memory care Sales management Property management tools Record keeping SASS Communication skills Military Home health Fair Housing regulations Dermatology Property management company experience Toileting assistance Office phone management Clerical experience Prospecting B2C Clinical trials Telephone systems Grammar Experience Working with people with autism Medical billing Autism spectrum disorders support Used vehicle sales Attention to detail Computer skills EMR systems Hospice Wound care Corrections experience Supplier management Direct sales Customer relationship building HIPAA Patient safety Working with high schoolers Working with people with disabilities Healthcare infection prevention and control expertise Patient interaction Case management Experience with individuals with cognitive disabilities Property showing Microsoft Word Vital signs Anatomy knowledge Hospice care Medical coding Food preparation Toddler care Driving Outdoor work PCU experience Dementia care School experience Retail sales Long- term care facility experience Personal vehicle (delivery method) Supervising experience Mentoring Epic HIPAA compliance management Nurse management Nursing home experience CPR Meal preparation Leadership Serving Working with people with developmental disabilities Customer communication Task prioritization In-person customer service Shipping coordination Medical records Public speaking Customer support Technical sales Call center EKG Technology sales Growth marketing strategy Electronic health records (EHR) management Acquisition strategy Administrative experience Data collection Writing skills Pediatrics Property maintenance Financial acumen EHR systems Medical terminology ICU experience Adhering to traffic regulations Nursing Geriatrics Sports and outdoor activities Patient transfer methods Safe lifting practices Laundry Working with geriatric patients Patient care Math POS Technical Proficiency Human resources Home visits (communication methods) Report writing Phone etiquette Sample preparation Phone communication Microsoft Office Clinical documentation Decision making Client rapport building Patient observation Languages
English - Fluent
Certifications and Licenses
BLS Certification
Licensed Psychiatric Technician
Driver's License
CPR Certification
CNA
September 2027
State tested nurse assistant
September 2027
CNA Boston Massachusetts
June 2026
Healthcare Provider Certification
State Tested Nursing Assistant
Geriatric Nursing Assistant
AED Certification
LVN
Certified Home Health Aide
CNA II
Certified School Nurse
Compact State Nurse License
First Aid Certification
ACLS Certification
Additional Information
Authorized to work in the US for any employer
References: Loraina Johnson 216-***-****
Sarah Jamison 440-***-****