Administrative Assistant and Records Specialist
Resume:
Summary
Skills
Experience
Education and Training
Toya Johnson
Boston, MA 02124
****.*.*******@*****.***
Administrative professional with 10+ years of experience supporting school operations, front office management, payroll processing, confidential records, and family engagement in public-sector environments. Skilled in Microsoft Office, Excel, student and employee documentation, and delivering high-level administrative support to diverse school communities.
• Record management
• Document preparation
• Database management
• Payroll administration
• Attendance tracking
• Office organization
Boston Public Schools January 2019 to Current
Administrative Assistant /School Secretary
Boston, MA
Managed daily front office operations, greeting visitors, answering multi-line phones, routing inquiries, and providing support to staff, students, and parents in a fast-paced school environment.
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Maintained attendance and confidential student-related records with a high degree of accuracy and compliance.
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Assisted diverse families by offering guidance on school-related resources and addressing parent concerns with professionalism and empathy.
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Administered CORI logs, payroll records for 100 employees, and personnel documentation, ensuring accuracy and compliance.
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DTA Works / Work Inc. March 2018 to January 2019
Administrative Assistant / Intern
Dorchester, MA
Managed attendance documentation, facilitated customer interactions, protected client information, and recorded daily notes to ensure accurate records.
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• Conducted training sessions in computer safety and job development. Organized confidential client notebooks, enhancing accessibility and security of information. Executed filing and faxing tasks to support daily office functions. Oversaw designated office responsibilities to uphold operational efficiency.
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Resource Connection - Comm of Ma / DCAMM December 2015 to March 2017 Administrative Support
Boston, MA
Managed administrative support for front office, including answering and routing high-volume calls, greeting guests, faxing paperwork, filing documents, and handling packages to ensure smooth operations.
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Operated high-speed scanner to digitize documents, improving accessibility and organization of records.
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• Provided administrative support such as scheduling meetings and appointments. The Log School February 1996
GED
Dorchester, MA
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