Benefits Representative & Executive Assistant

Elizabeth McDonald

*******************@*****.*** 512-***-**** Spring, TX

SUMMARY

Seasoned professional with 8 years of experience in community coordination, constituent services, and administrative support seeking an Executive Assistant role. Excelled in roles requiring the creation of strategic initiatives, stakeholder liaison, and event planning. Highly proficient in Microsoft Office Suite, with a proven track record in drafting reports, managing resources, and implementing policies.

WORK EXPERIENCE

Harris County Elections Administration Houston, TX Voter Registration Community Coordinator Jun 2021 - Jan 2024

• Coordinated volunteer recruitment, scheduling, and training for election events, ensuring adequate staffing and preparedness.

• Acted as a liaison with stakeholders, fostering relationships and understanding within academic and local communities.

• Engaged in community representation at meetings and events, facilitating voter registration and election awareness initiatives.

• Compiled and submitted detailed reports to management and stakeholders, supporting departmental operations and strategic planning.

City of Austin Mayor & Council Austin, TX

Constituent Services Director Jan 2019 - Jan 2021

• Developed and implemented diversity and inclusion initiatives to improve access to housing, transportation, public services, and healthcare.

• Coordinated meetings with lobbyists, staff, and constituents to facilitate communication and advance organizational goals.

• Established strategic objectives for staff, monitored performance metrics, and ensured alignment with regulatory and strategic plan requirements.

• Managed department operations by interpreting policies, drafting and editing documents, and resolving issues through research and recommended solutions.

Austin Revitalization Authority Austin, TX

Constituent Liaison Jul 2015 - Jan 2019

• Coordinated social media and web development initiatives for nonprofit entities, enhancing digital presence and community interaction.

• Facilitated community engagement through the planning and execution of diverse events, including health fairs and educational trainings.

• Managed response to public inquiries and concerns, ensuring effective communication and community relations.

• Analyzed departmental operations to develop reports and recommendations, improving efficiency and addressing community needs.

EDUCATION

Huston Tillotson University

B.A., Business Administration

May 2018

CERTIFICATIONS

Certified in Word, Excel, PowerPoint, Illustrator, and Photoshop

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