Warehouse Associate and Retail Sales

Charles Sheppard

Baltimore, MD ***** +1-667-***-**** *************@*****.***

Authorized to work in the US for any employer

Work experience

Amazon Warehouse Associate

Amazon Baltimore, MD

May 2025 to August 2026

Experienced in safely and efficiently loading and unloading delivery trucks at Amazon. Responsible for handling packages and freight, organizing shipments by route and destination, operating material-handling equipment when authorized, and maintaining a clean and organized work area. Consistently followed safety procedures, workplace standards, and productivity expectations while working in a fast-paced environment. Worked effectively as part of a team to ensure packages were processed accurately and moved on schedule. Sales Associate

Burlinton Coat Factory Baltimore, MD

August 2024 to February 2025

• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals Sales Associate

AutoZone Salisbury, MD

February 2022 to February 2023

Make strong connections with customers and otjer employees doing restock and for filling positions that are not mine Shift Leader

Royal Farms Baltimore, MD

June 2022 to August 2022

Put in orders to restock the store make sure thr store is running correctly build strong connections with my employees to give the them best shift and time working and meet accommodations to the store policy Education

High school diploma

Renaissance Academy Baltimore, MD

August 2018 to June 2022

Graduated with a 3.8gpa almost made honers was in a IT-technology program completed as a IT Skills

Customer service Industrial equipment Load & Unload Restaurant experience Microsoft SharePoint In-person customer service Microsoft Windows Retail sales Forklift Order fulfillment receiving Personal protective equipment (PPE) use Customer communication Conveyor belts ITIL RF scanner Heavy lifting Computer Networking Building systems troubleshooting Sales Time management Moving Experience Decorating baked goods Inside sales Meal preparation Technical Support Technical troubleshooting support Dishwashing Packaging Warehouse experience - Warehouse experience (1–2 years) Packing Computer skills Pallet jack Communication skills Order picking

Languages

English

Spanish

Certifications and licenses

CPR Certification

ITIL Certification

First Aid Certification

Pallet Jack Certification

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