Sales & Quality Control Professional

Debi Robertson

Holland, MI ***** +1-616-***-**** ***************@*****.***

Professional Summary

Dedicated sales representative with 3+ years of experience in direct sales, customer service, and inventory management at Cingular Wireless/AT&T. Skilled in welding, fabrication, and quality control, offering a unique technical perspective from roles at Metal Standard and QRM. Proven ability to complete orders, ensure product quality, and maintain safety standards.

Work Experience

Welder/Fabricator

Metal Standard Holland, MI

March 2021 to October 2024

• Performed welding operations to assemble metal structures, ensuring high-quality joints

• Fabricated custom metal components to meet precise specifications and project requirements

• Executed brazing techniques to join materials, achieving strong and durable bonds

• Finished products by grinding and D/A, resulting in smooth, professional surfaces

• Maintained a safe work area by adhering to PPE guidelines, reducing workplace incidents

• Completed orders in the system accurately, ensuring timely fulfillment and customer satisfaction Quality Control Inspector

QRM Holland, MI

March 2019 to June 2021

• Inspected products to ensure compliance with quality standards, reducing defects and returns Sales Representative

Cingular wireless/ AT&T Matteson, IL

February 2001 to September 2004

• Delivered customer service to resolve inquiries and enhance client satisfaction

• Achieved sales targets by promoting products and closing customer deals

• Managed inventory to ensure product availability and accurate stock levels

• Opened and closed store, maintaining security and operational readiness Education

Carpentry (Apprenticeship)

Joliet school of carpentry Joliet, IL

June 2007 to August 2007

Diploma

Bloom High School Chicago Heights, IL

August 1996 to June 2001

Trade school

High school diploma or GED

Upper secondary education

Skills

Customer support Welding clamps Fabrication - Fabrication experience (3-5 years) Microsoft Office Sales leadership Attention to detail Telemarketing Inside sales Deal closing Inventory management Grinding Direct sales MIG welding Windows Microsoft Word Computer skills Data entry Sales Quality Inspection Conducting sales calls Closing sales Clean workspace maintenance Client interaction via phone calls Product finishing PPE compliance Quality Control Microsoft Excel Objection handling (sales technique) Brazing Patient interaction Mobile devices Call center experience Customer complaint resolution Customer service Carpentry Outdoor work Phone communication Order processing Organizational skills Phone etiquette Welding Typing Retail sales

Languages

English

Certifications and Licenses

Welding

June 2020 to Present

Welding Certification

Additional Information

Authorized to work in the US for any employer

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