Remote Operations & Project Coordinator

Julia Alves de Freitas

Phone: +1-778-***-****

E-mail: **.*********@*****.***

Vancouver, BC

SUMMARY STATEMENT

Project Manager with 5+ years of experience delivering projects in uIliIes, manufacturing, and client- focused industries. I have managed budgets of over $1 million, led teams of over 30 people, and ensured that projects are delivered on Ime, even under pressure. I am skilled in risk management, stakeholder alignment, and financial oversight. I am also experienced with agile, waterfall, and hybrid project methods, and have strong analyIcal skills using Excel and BI tools. I have experience managing stakeholders from engineering, operaIons, and execuIve teams. I am comfortable working through uncertainty and consistently deliver projects on Ime. PROFESSIONAL EXPERIENCE

BC Hydro – Vancouver/Canada

Enterprise Architecture = IT Project Coordinator 02/2025 – Present

• Established a centralized SharePoint reporIng structure, streamlining informaIon management and improving cross-team collaboraIon.

• Designed and implemented Jira workflow structures, including custom fields, value configuraIons, and reporIng dashboards, improving project monitoring and issue tracking.

• Enhanced enterprise architecture reporIng by creaIng LeanIX custom fields and integraIng data with Power BI dashboards.

• Managed Ime-sensiIve iniIaIves supporIng governance, system integraIon, and operaIonal efficiency

• IdenIfied schedule and scope risks early and partnered with leadership for Imely miIgaIon.

• Built forecasIng models and dashboards using advanced Excel to track spending, progress, and risk trends.

• Prepared and delivered governance updates and stakeholder presentaIons for technical and non-technical audiences.

• Reduced operaIonal costs by 25% by audiIng and validaIng invoiced hours, idenIfying discrepancies and ensuring billing accuracy.

• Exposure to DistribuIon Design Strategy frameworks.

• Understanding of IT systems supporIng Hydro distribuIon operaIons and substaIons. AlternaGve Apparel – Vancouver/Canada

OperaIons Manager 08/2022 – 08/2024

• Directed operaIonal and capital iniIaIves within a $1M+ manufacturing environment.

• Coordinated a team of over 30 staff, both local and internaIonal, across producIon, logisIcs, and warehouse roles.

• Managed sourcing, purchasing, and choosing suppliers for texIles and other producIon materials.

• NegoIated contracts with vendors and freight partners to get becer pricing and reduce cost risks.

Julia Alves de Freitas

Phone: +1-778-***-****

E-mail: **.*********@*****.***

Vancouver, BC

• Reported manufacturing risks to execuIves and adjusted client Imeliness early to reduce any negaIve effects.

• Served as the main contact between the CEO and Manufacturing OperaIons to help resolve strategy disagreements.

• Prepared monthly financial reports on revenue and project profitability, supporIng operaIonal and strategic decision-making.

• Supported product pricing strategy by analyzing producIon costs and sales forecasts, establishing compeIIve and profitable retail pricing for clothing products.

• Handled financial management and invoicing processes using QuickBooks, ensuring accurate financial records and revenue tracking.

• Oversaw the complete setup of a manufacturing facility in Los Angeles, including handling electrical upgrades and new flooring.

Alt Method – Vancouver/Canada

Project Manager 07/2021 – 08/2022

• Managed a poreolio of projects valued between $200K and $1M, coordinaIng resources and Imelines across mulIple concurrent iniIaIves.

• Directed 15 to 30 client projects simultaneously, overseeing planning, execuIon, and delivery within a hybrid Agile/Waterfall environment.

• Defined project scope, deliverables, Imelines, and KPIs, ensuring alignment between business objecIves and project outcomes.

• Implemented a structured change management process, including impact analysis, stakeholder approvals, baseline updates, and communicaIon protocols.

• Developed and configured a Shopify e-commerce storefront, including product catalogue setup, inventory management, and warehouse shipping workflows to support order fulfillment.

• IdenIfied and escalated scope and manufacturing risks to leadership, coordinaIng miIgaIon strategies to maintain project Imelines.

• Managed milestone-based invoicing and financial tracking using QuickBooks and Monday.com, ensuring accurate billing aligned with project progress.

• Coordinated cross-funcIonal teams across design, markeIng, manufacturing, warehouse operaIons, and internaIonal partners to maintain project progress.

• Ensured projects met markeIng campaign and product launch deadlines, supporIng on-Ime releases.

Vans – Outlet – Vancouver/Canada

Assistant Manager – Stock 07/2019– 07/2021

• Helped manage the daily operaIons of a business with $8 million in yearly revenue.

• Led a team of over 20 employees.

• Organized and maintained the stockroom, tracked shipments, and analyzed merchandise reports to opImize inventory management.

Julia Alves de Freitas

Phone: +1-778-***-****

E-mail: **.*********@*****.***

Vancouver, BC

• OpImized profits by controlling operaIonal costs, approving payroll, and contribuIng to hiring, training, and employee development iniIaIves.

• Planned and executed merchandise and visual display strategies to drive sales and improve the customer experience.

• Delivered high-quality customer service through direct and indirect selling techniques, while resolving customer issues to ensure saIsfacIon and loyalty.

• Conducted interviews and assessments of prospecIve candidates to ensure strong skills alignment and cultural fit, building a cohesive and high-performing team. Hugo Boss - Pacific Center – Vancouver/Canada

Stock Manager 07/2018 – 07/2019

Advocacia Ximenes – Rio de Janeiro/Brazil

Legal Coordinator - Labour and Civil Law 06/2017 – 11/2017 Vieira de Castro, Mansur & Faver – Rio de Janeiro/Brazil Paralegal - Labour Law & Judicial ReorganizaIon 06/2015 – 06/2017 I.T. SKILLS

Advanced Excel

Power BI: Report

Microsol Project

Monday.com

Trello

Asana

Sprout Social

Canva

QuickBooks

Shopify

WordPress

SharePoint: Site development,

folder architecture, and page layout

customiza9on

LeanIX: IT landscape documenta9on

and Signavio: metadata/field Workflow configura9on documenta9on

Jira: Repor9ng and analysis,

metadata/field configura9on, task

management, and project coordina9on.

LANGUAGES

English – Fluent Portuguese – Na*ve speaker Spanish – Beginner EDUCATION

• Bachelor of Laws – Universidade Estácio de Sa – Rio de Janeiro, Brazil

• Associate of Arts – Langara College – Vancouver, Canada

• Global Fashion MarkeIng Diploma – Blanche Macdonald Center – Vancouver, Canada

• FITT InternaIonal Trade CerIficate – BCIT – Vancouver, Canada

• Business English – InternaIonal House Language School – Vancouver, Canada

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