Social Work Student Intern and Customer Service
Resume:
CONTACT
SKILLS
VOLUNTEERING
*****************@*****.***
Drax Hall Country Club, St. Ann
Public Speaking
Active Listening
Advocacy
Proficient in Microsoft Suite
Problem-Solving
Strong Communication
Social Media Managment
Customer Service
Documentation
Disaster Relief Volunteer/
Hurricane Melissa Relief Efforts-
November 2025
Jamaica Red Cross And Local
Church Outreach- June 2026
SHAQUANA WRIGHT
STUDENT
WORK EXPERIENCE
EDUCATION
PROFILE
Motivated fourth year university student pursuing a Bachelors Degree in Social Work, seeking a Social Work Job. I am quick to adapt, with strong interpersonal skills and a passion for making a change in society. Committed to applying my academic training to help individuals overcome obstacles and achieve their fullest potential. Urban Development Corporation JUNE - AUGUST 2023
Customer Service Representative
May-September 2024
Mr. Baldy's Family Restaurant- Chincoteague, Virginia Server/Waitress (Work &Travel Program)
January- March 2025
St Ann’s Bay Regional Hospital
Social Work Intern
Resolved complaints and issues efficiently to ensure customer satisfaction.
Assisted customers with purchasing and entering the facilities. Documented customer interactions through surveys.
Navigated high volume, cross cultural customer interactions daily Managed conflict resolution and customer concerns effectively in a fast paced environment
Adapted quickly to international workplace standards and cross cultural dynamics
Administrative support such as filing and retrieving documents for the social work department
Data entry and research
Interventions
National Council On Drug Abuse
Social Work Intern/ Field Officer Intern
May- August 2025
Presented drug prevention presentations at different institutions, Network with communities and institutions,
Data Collection
National Housing Trust
Front Desk Representative
July 2026
Conducted initial client intake and verified supporting documentation. Maintained accurate client database records and updated log with high attention to detail and confidentiality
Managed client flow and intake queries.
High School Diploma
York Castle High School- 2018-2022
Associates in Social Work
Moneague College- 2023-2025
Bachelors in Social Work
Jamaica Theological Seminary- 2025- present
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