Results-Driven Security and Sales Leadership

Stephen Burroughs

Ormond Beach, FL *****

P: 404-***-**** I E: *****************@*****.***

Professional Summary:

Dedicated, accomplished, results-oriented and adaptable professional seeking post-career employment. Respected leader with proven track record for exceeding expectations in delivering the bottom line. Effective communicator equipped with extensive team building capabilities, problem solving skills, conflict resolution management and delivery of optimal customer service and satisfaction. Work Experience:

Staff Assistant - State of Florida Department of Education - Division of Blind Services - Daytona Beach, FL. February 2022 – July 2025

• Assists District Administration by supporting District 5 Counselors in serving the blind community

• Assists with VR applications and authorizations

• Conducts IL applications and interviews

• Constructs and pays authorizations

• Files confidential documents

• Serve as HR Liaison

Allied Universal Security Officer - Ormond Beach, FL. November 2020 to Present

• Provides first class security to a prominent housing development

• Administers deterrence at the gate when needed with a first-class professional demeanor and appearance

• Facilitates a peace of mind to the neighborhood and individual by ensuring their property is kept safe and secure

• Provides security for the clubhouse and pool

• Obtained State of Florida Security License

General Sales Manager

Hennessy Lexus Of Atlanta - Atlanta, GA January 2011 to May 2020

• Led a team of 30+ professional sales associates and managers to achieve monthly and yearly sales goals and objectives

• Managed sales processes, finance transactions and inventory while maintaining a high level of customer satisfaction

• Achieved 1st or 2nd overall each year in sales volume during 10-year tenure in a district of thirteen Lexus dealerships

• Successfully maintained 1st position year over year in overall customer satisfaction

• Consistent award winner

General Sales Manager

Hennessy Jaguar Gwinnett - Duluth, GA December 2008 to January 2011

• Provided day to day leadership resulting in building and maintaining a team of successful sales professionals

• Delivered turn around for a lagging dealership to one of greater profitability in which monthly sales goals and objectives were achieved

• Involved in day-to-day operations including sales processes, finance transactions and inventory control as well as maintained critical focus on providing customer service and satisfaction. Page 2

Skills & Abilities:

Excellent interpersonal skills Adept teacher

Able to build positive working relationships Determined, hard worker Leadership and Team building Attention to detail

Awards:

Elite Of Lexus March 2011-2019

Education:

Elon University

Bachelor of Arts – September 1971 – May

1975

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