Workday ERP Program Manager & Integrations Consultant

NIKHITHA G

Email: ***********@*****.***

Contact No: +1-408-***-****

Professional Summary:

●Overall, I have around 7 years of IT professional experience in Software Design, planning, implementation and execution of projects based on Workday Platforms.

●Experienced Workday ERP Program Manager and Techno-Functional Consultant with 7+ years of experience leading end-to-end Workday implementations, integrations, data conversion, testing, go-live, and post-production support across HCM, Payroll, Benefits, Finance, Security, and Reporting workstreams.

●Proven success managing cross-functional teams, third-party vendors, project schedules, risks, dependencies, and enterprise integration delivery in complex, regulated environments, ensuring successful Workday deployments and business transformation outcomes.

●Implemented three full life cycles of Workday Platform transformations, workday integrations and provided AMS support to existing workday projects.

●Very good experience on creating, deploying, and maintaining Workday Custom reports (Simple, Advance, Matrix, Trended, Composite etc). Report Security, Data Source Security, Report Field Security, Report Trending, Management/Report Tracking, Report Scheduling, and sharing report output, Report Sharing as a Worklet, and Report as a Service (RaaS).

●Involved design working sessions with different vendors and business stakeholders for Integrations Design Discussions and Signoffs.

●Good understanding and Experience in building the integrations in Core HCM, Benefits, Compensation, Payroll, Time Tracking and Absence functional areas.

●Experienced in building custom inbound and outbound integrations using Core Connector, EIBs, PICOF, PECI, WECI, Document Transformation (DT), RaaS API, Report Design (BIRT), Business Form Layout.

●Experience in building integrations using Workday Studio, Workday Web Services (WWS), Reporting-as-a-Service (RaaS) with different studio assembly components.

●Experienced in creating Simple, Advanced and Matrix Workday Custom Reports and Calculated Fields using Report Writer tool.

●Work experience of Unit and E2E Test planning and tracking the progress of workday integrations on a daily basis by JIRA/ServiceNow dashboard.

●Experience in working on Workday Integration Security and Groups like creation of ISU's, ISSG and Domain Policies.

●Experience in creating integrations using REST/SOAP APIs to send and retrieve data into Workday.

●Experienced in building reusable assets like Integration Monitoring Dashboard for daily integrations monitoring activities.

●Experienced in integration migrations using OX transporter 2.0.

●Involved in version regression testing of annual Workday Releases.

●Experienced in preparing Workday Inventory Documents and Run Books for SOP after going Live.

●Domain experiences working in Financial (trading systems), Retail, Human Resources, Healthcare, Automotive and Consumer Goods and Services industries.

●Experience in using project tools like JIRA, VersionOne, Smartsheet, Excel etc.

Core Skills:

●Workday HCM: Core HCM, Benefits, Compensation, Recruiting, Time Tracking, Absence Management, Learning

●Integrations: Workday Studio, EIB, Core Connectors, PECI, PICOF, WECI, RaaS, Document Transformation

●Reporting: Advanced Reports, Matrix Reports, Composite Reports, Calculated Fields, BIRT Layouts

●Security: Role Based Security, User Based Security, Domain Security Policies, Integration Security Groups

●Technologies: XML, XSLT, XPath, SQL, SOAP/REST APIs

●Tools: Workday Studio, Oxygen XML, JIRA, ServiceNow, Smartsheet, Confluence

Certifications:

●Workday Pro Certification - Payroll

Professional Experience:

Client : Core Specialty Insurance, Cincinnati, OH Aug 2025 to Present

Designation: Sr. Workday Configurator/QA

Description:

The main objective of the project was to enhance the efficiency and reliability of global IT systems by designing and implementing robust Workday integrations. The project focused on connecting multiple internal and third-party systems, automating data exchanges, and ensuring secure, high-performance processing. These integrations streamlined operational workflows, improved data accuracy, and enabled real-time reporting and analytics across Payroll, Finance, and HR domains.

Responsibilities:

●Led functional ownership and support of Workday HCM, Payroll, Benefits, Recruiting, Time Tracking, Absence Management, Compensation, Learning, Talent & Performance, Security, and Reporting modules supporting enterprise-wide HR operations.

●Served as the primary Workday Functional Lead for implementation, enhancement, and upgrade initiatives, partnering with HR, Payroll, Benefits, Finance, and IT teams throughout the full SDLC lifecycle.

●Facilitated requirements gathering workshops, fit-gap analysis sessions, business process reviews, and solution design discussions to align Workday functionality with business objectives and compliance requirements.

●Configured and maintained complex Workday Business Processes, workflow approvals, conditional routing rules, validations, notifications, escalations, delegation frameworks, and approval chains across multiple functional areas.

●Managed annual Workday Release activities including impact analysis, regression testing, UAT coordination, stakeholder communication, configuration updates, and deployment validation.

●Administered end-to-end Benefits Administration including Open Enrollment, life events, passive enrollment events, eligibility rules, ACA measurement periods, evidence of insurability requirements, dependent verification, dependent audits, and benefits compliance reporting.

●Partnered with Payroll teams to support end-to-end payroll operations including payroll validations, pay groups, earnings, deductions, garnishments, retro payroll processing, payroll audits, payroll reconciliation, and year-end payroll readiness activities.

●Collaborated with Finance teams to validate payroll accounting results, payroll costing allocations, ledger account mappings, cost center assignments, financial accounting events, payroll settlements, and payroll-to-general ledger reconciliation processes.

●Configured and supported Time Tracking functionality including work schedules, holiday calendars, time entry templates, time calculations, overtime rules, FLSA compliance, shift differentials, shift premiums, union workforce requirements, and labor tracking processes.

●Administered Absence Management by configuring time off plans, leave programs, accrual calculations, carryover rules, waiting periods, service-based eligibility, leave validations, and regulatory compliance requirements.

●Supported annual Performance Review and Goal Setting cycles by configuring performance review templates, goal plans, talent assessments, calibration processes, succession planning activities, and employee development programs.

●Configured and supported Compensation and Advanced Compensation processes including merit planning, bonus planning, compensation review cycles, salary structures, compensation grades, and eligibility rules.

●Administered Workday Learning including learning campaigns, certifications, training compliance programs, course assignments, enrollment rules, and employee development initiatives.

●Developed advanced Workday Reports, Matrix Reports, Composite Reports, Trending Reports, Dashboards, Scorecards, and Calculated Fields supporting workforce analytics, payroll audits, benefits administration, compliance reporting, and executive decision-making.

●Managed Workday Security administration including role-based security, security groups, domain security policies, business process security policies, user provisioning, access reviews, and segregation of duties compliance.

●Developed functional specifications, business process documentation, training materials, test plans, test scripts, UAT scenarios, and knowledge transfer documentation supporting implementation and support activities.

●Led User Acceptance Testing (UAT), regression testing, defect management, and validation efforts to ensure successful implementation of system enhancements, upgrades, and regulatory changes.

●Worked closely with technical teams to review solution designs, validate configurations, troubleshoot production issues, perform root cause analysis, and ensure successful delivery of business requirements.

●Utilized Workday reporting tools and SQL-based data validation techniques to support payroll audits, benefits reconciliation, data analysis, testing activities, and source system validation.

●Delivered ongoing end-user support, mentoring, training, and knowledge transfer sessions while driving continuous process improvements and maximizing adoption of Workday functionality across HR, Payroll, Benefits, and Finance organizations.

●Configured and supported SECURE 2.0 Act Roth catch-up contributions for high earners, enabling post-tax deductions and ensuring compliance with IRS thresholds and retirement plan rules.

●Validated payroll processing and reporting for Roth 401(k) contributions, including accurate deduction setup, limit monitoring, and alignment with year-end reporting requirements.

●Collaborated with cross-functional IT teams to implement enterprise-level integration governance, including naming conventions, documentation, and SOPs for production support.

Client : GoHealth Urgent Care, New York, NY Nov 2024 to July 2025

Designation: Workday Consultant

Description:

The project aimed to enhance HR, Payroll, Benefits, and Finance operations by designing and implementing Workday integrations with multiple external vendors. Key responsibilities included Inbound/Outbound EIBs, Studio, Core Connector, RaaS, SOAP/REST APIs, and secure data delivery via SFTP/PGP/SSH. Supported Benefits Open Enrollment, payroll, and finance integrations, along with testing, monitoring, Go-Live, and AMS operations.

Responsibilities:

●Collaborated with internal stakeholders and multiple external vendors to gather integration requirements and participate in Integration Design Document (IDD) reviews and sign-offs.

●Designed, developed, tested, and deployed Workday integrations supporting HCM, Payroll, Benefits, Finance, Learning, and third-party systems.

●Built inbound and outbound integrations using Workday Studio, Core Connector, EIB, RaaS, REST/SOAP APIs, PECI/WECI, and BIRT based on vendor-specific requirements.

●Developed XSLT and XML transformations for converting Workday outputs into vendor-specific formats and complex data mapping requirements.

●Configured and maintained Integration Systems for vendors including Sedgwick, Oracle, Kenexa, Riskonnect, BIG, and regional payroll providers.

●Implemented secure file transmission protocols, including SFTP, PGP encryption, SSH key exchange, and document delivery frameworks.

●Configured and supported Business Process Framework (BPF) integrations with event-triggered actions and notifications.

●Built and maintained Benefits integrations with external providers, ensuring accurate data exchange for eligibility, deductions, and Open Enrollment cycles.

●Supported Open Enrollment integration cycles, including validation, monitoring, and troubleshooting during enrollment periods.

●Configured and maintained Learning integrations, supporting courses, lessons, learning programs, and reporting requirements.

●Developed and maintained third-party payroll integrations and created new integration systems supporting Payroll, Finance, and Benefits processes.

●Configured and maintained Affordable Care Act measurement and stability periods to track employee eligibility for benefits in compliance with ACA requirements.

●Supported Go-Live, Hypercare, and AMS activities, including migration using OX Transporter, handling SNOW tickets, and creating SOPs/runbooks for production support.

●Coordinated with cross-functional teams to gather requirements, provide design inputs, and ensure successful integration implementation.

●Collaborated with Global Funding teams to implement VersionOne across Workstations, including IT server provisioning and vendor coordination.

●Managed project milestones, backlog, and daily implementation tracking, providing regular updates to leadership and escalating risks/issues timely.

●Implemented optimization strategies for integration performance and reliability, including tuning Workday Studio and EIB jobs.

●Built file-based and process-based integrations to replace legacy systems and streamline business processes.

●Designed and maintained custom reports and calculated fields to support integration testing, monitoring, and reporting requirements.

●Ensured data integrity and compliance during integrations, adhering to vendor-specific and organizational standards.

●Conducted knowledge transfer and documentation of integration processes for operational and support teams.

●Partnered with HR, Payroll, Finance, and IT teams to align integrations with business processes, ensuring smooth post-production operations and vendor satisfaction.

Client :Procter & Gamble, Cincinnati, OH Sep 2023 to Oct 2024

Designation : Workday HRIS Analyst

Description:

The project focused on implementing and configuring Workday HCM modules to streamline HR, Payroll, Benefits, Compensation, and Talent Management processes. Responsibilities included configuring business processes, calculated fields, custom reports, payroll components, W-2/ACA compliance rules, and security, ensuring accurate employee data management, compliance, and smooth HR operations. A key focus was Benefits, Open Enrollment, Payroll, Compensation, Learning, and Staffing support, including Time Off plans.

Responsibilities:

●Configured Core HR, Supervisory Organizations, Positions, Locations, and Cost Centers to maintain accurate organizational hierarchy and employee records.

●Managed Business Processes for Hiring, Job Changes, Transfers, Terminations, Compensation Changes, and Open Enrollment events.

●Configured Benefits Open Enrollment, including eligibility rules, notifications, approvals, and integration validation.

●Developed calculated fields, custom reports, advanced reports, and matrix reports to support HR, Payroll, Benefits, and Finance reporting needs.

●Configured and supported Compensation Packages, including Salary, Bonus, Allowances, Merit, One-Time Payments, and international payroll rules.

●Configured Payroll Pay Components, including Earnings, Deductions, Taxes, Allowances, and Reimbursements, ensuring accurate payroll processing.

●Implemented W-2 tax forms, ACA measurements, and compliance rules, ensuring accurate year-end reporting and regulatory adherence.

●Created and managed User-Based and Role-Based Security Groups to maintain proper access and data privacy.

●Performed Unit Testing, UAT, and end-to-end validation of Workday configurations across multiple tenants.

●Configured Learning module setups, including courses, lessons, and program assignments aligned with employee development goals.

●Created and maintained Time Off and Leave plans, including accrual policies, eligibility rules, approvals, and reporting.

●Supported Payroll processes, validating staffing movements, pay components, earnings, and deductions for accuracy.

●Managed data conversions from legacy systems (SAP, PeopleSoft), validating imported HR, Payroll, and Benefits data.

●Developed and maintained security and business process policies, including approval workflows, event triggers, and domain access.

●Supported Hypercare and post-Go-Live operations, resolving Payroll, HR, Benefits, and Time Off transactional and configuration issues while collaborating with HR, Payroll, Finance, and IT teams to optimize Workday HCM functionality.

Client : Columbia Sportswear Company, IND Mar 2021 to June 2022

Des ignation : Workday Consultant

Description:

Led configuration and support of Workday HCM by establishing and maintaining organizational frameworks including Supervisory Organizations, Position Management, Job Profiles, and Locations. Managed end-to-end employee lifecycle events such as Hire, Job Change, and Termination while ensuring data accuracy and process compliance. Supported key functional areas including Staffing, Compensation, Payroll, Benefits, and Time Off through business process configuration, reporting, security administration, and continuous system enhancements to enable efficient HR operations.

Responsibilities:

●Collaborated with cross-functional stakeholders to gather reporting requirements and developed Workday reports aligned with business objectives and data governance standards.

●Configured and maintained Compensation frameworks, including Core and Advanced Compensation, Compensation Grades, Bonus Plans, and Compensation Eligibility rules.

●Provided post-production support by troubleshooting configuration issues, resolving business process errors, and addressing reporting discrepancies to ensure system stability.

●Developed user documentation, job aids, and conducted training sessions to improve end-user adoption and effective utilization of Workday HCM functionalities.

●Designed and configured Document Layouts and Business Form templates to ensure standardized output aligned with organizational branding.

●Built and maintained dynamic Offer Letter and Contract templates using Workday document generation, enabling efficient and compliant hiring processes.

●Performed end-to-end testing (Unit, System, and UAT) for new configurations and enhancements to ensure accuracy and alignment with business requirements.

●Configured and supported Workday Business Processes (BPs), including Hire, Change Job, Compensation Review, and Termination with appropriate routing and approvals.

●Implemented and maintained Workday Security, including Domain and Business Process Security Policies, Role-Based Security Groups, and User-Based Security to ensure data confidentiality and compliance.

●Managed HCM data integrity through regular audits, security reviews, and data validation processes to maintain accurate and reliable employee records.

●Supported integrations and data loads using EIBs, ensuring accurate inbound and outbound data flow across systems.

●Assisted in configuring Time Tracking and Time Off plans, including accruals, validations, and eligibility rules aligned with organizational policies.

Client : KPMG, IND Oct 2019 to Feb 2021

Designation : Workday HCM Configurator

Description:

Implemented and supported Workday HCM by configuring core structures such as Supervisory Organizations, Positions, Job Profiles, and Locations, while managing employee lifecycle transactions. Contributed to key areas including Staffing, Compensation, Payroll, Benefits, and Time Off by maintaining accurate data, supporting business processes, and ensuring smooth day-to-day HR operations.

Responsibilities:

●Configured and maintained Supervisory Organizations, Cost Centers, and Position Management structures to accurately represent the organizational hierarchy within Workday.

●Administered end-to-end employee lifecycle transactions including Hire, Termination, and Job Change processes in alignment with business requirements.

●Developed and maintained Job Profiles and Job Requisitions to support workforce planning and ensure alignment with talent acquisition strategies.

●Established and updated Organization and Location frameworks to enable accurate workforce reporting and organizational visibility.

●Managed Position Management activities, including creation, updates, and alignment of positions with business processes and payroll requirements.

●Executed employee data maintenance activities such as compensation adjustments, promotions, and internal transfers while ensuring data integrity and compliance within Workday.

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