Human Resources & People Operations Leader

EVANGELINA AQUINO BATISTA

HUMAN RESOURCES PEOPLE OPERATIONS EMPLOYEE EXPERIENCE

Alburtis, PA 18011 484-***-**** ***************@*****.*** Bilingual: English and Spanish

PROFESSIONAL SUMMARY

Human Resources and People Operations professional with 15+ years of combined experience in HR operations, talent acquisition, employee support, onboarding, workforce administration, recruiting, and business operations. Experienced in supporting employees throughout the employment lifecycle, maintaining HR documentation, coordinating onboarding, assisting with payroll and timekeeping processes, supporting employee engagement initiatives, and partnering with leadership on workforce needs. Strong background in logistics, manufacturing, staffing, corporate, and remote environments. Bilingual in English and Spanish with a people-centered approach to HR service delivery.

CORE COMPETENCIES

HR Operations • People Operations • Employee Relations Support • Employee Experience and Engagement • Onboarding and Orientation • HRIS and ATS • Payroll and Timekeeping • Employee Records • HR Compliance • Policies and Procedures • Full-Cycle Recruitment • Workforce Planning • Performance Management Support • Training Coordination • Leave and Time-Off Administration • Employee Communications

PROFESSIONAL EXPERIENCE

SENIOR RECRUITER

HTSS Inc., Emmaus, PA June 2026 – August 2026

• Managed full-cycle recruitment and workforce support for manufacturing, warehouse, administrative, and professional positions.

• Partnered with employers and hiring leaders to understand staffing needs, position requirements, workforce challenges, and hiring priorities.

• Conducted candidate screening, interviewing, qualification reviews, and employment-related communications.

• Coordinated candidate movement throughout the hiring and onboarding process while maintaining accurate documentation and records.

• Supported high-volume hiring while balancing multiple positions, candidates, clients, and administrative priorities.

• Utilized ATS platforms, CareerLink, online sourcing platforms, and recruiting resources to develop qualified talent pipelines.

CONTRACT LOGISTICS HR SPECIALIST

Kuehne + Nagel, Alburtis, PA June 2025 – May 2026

• Supported day-to-day Human Resources operations for a fast-paced logistics and distribution workforce.

• Coordinated new-hire onboarding, orientation, employee documentation, and HR administrative processes.

• Assisted employees with HR-related questions and served as a point of contact for workplace and administrative needs.

• Supported payroll and timekeeping processes, including employee scheduling, time-off information, and payroll-related records.

• Maintained confidential employee information, HR documentation, and personnel records.

• Partnered with HR leadership and operational management to support workforce needs, employee engagement, retention, and recognition initiatives.

• Coordinated employee events and programs designed to strengthen engagement and the overall employee experience.

• Provided bilingual English and Spanish support when needed to improve employee communication and accessibility.

RECRUITMENT CONSULTANT

WilsonHCG, Remote October 2021 – August 2024

• Managed full-cycle recruiting activities in a high-volume remote talent acquisition environment.

• Partnered with hiring managers and business stakeholders to identify hiring needs and develop recruitment strategies.

• Conducted candidate sourcing, screening, interviewing, evaluation, offer management, and employment communications.

• Developed and maintained a professional talent network of more than 600 candidates.

• Created structured candidate evaluation processes to improve consistency in candidate assessment.

• Utilized ATS platforms, social sourcing, internet recruiting, and professional networking tools while maintaining accurate recruiting records.

RECRUITING CONSULTANT

Robert Half, Hybrid/Breinigsville, PA July 2021 – October 2021

• Supported recruitment and placement activities for clients across multiple industries.

• Conducted candidate sourcing, screening, interviewing, qualification assessments, and interview coordination.

• Maintained candidate records and recruiting activity within applicant tracking systems.

• Assisted with administrative and compliance requirements associated with candidate placement.

SALESCLERK / KEY HOLDER

New York Fashions, Allentown, PA September 2015 – February 2017

• Supported daily store operations while providing employee and customer service in a fast-paced retail environment.

• Assisted with payroll-related administrative processes and maintained accurate operational documentation.

• Managed inventory, stock accuracy, replenishment, and merchandise organization.

• Performed key-holder responsibilities, including opening and closing procedures and maintaining operational security.

• Assisted with day-to-day problem-solving and coordination of store activities.

• Demonstrated leadership, accountability, and strong interpersonal skills while supporting employees and customers.

FOUNDER / HR AND BUSINESS OPERATIONS CONSULTANT

Evangelina LLC, Pennsylvania and New York January 2014 – Present

• Provide independent recruiting, administrative, workforce, and business support services based on client needs.

• Assist with candidate sourcing, screening, recruiting coordination, document preparation, records organization, and virtual business services.

• Manage scheduling, communications, service delivery, confidential information, and day-to-day business operations.

ONSITE MANAGER / RECRUITER

Spherion Staffing, Breinigsville, PA May 2011 – May 2012

• Managed onsite staffing and workforce operations supporting approximately 300–340 employees in a high-volume environment.

• Coordinated recruiting, candidate screening, placement, onboarding, and workforce staffing requirements.

• Served as an onsite point of contact for employees, supervisors, and operational leadership regarding staffing and workforce needs.

• Tracked recruiting, attendance, staffing, and workforce metrics and generated reports for management.

• Partnered closely with warehouse supervisors and leadership to identify staffing requirements and maintain appropriate workforce levels.

• Supported employee relations by addressing workforce questions, concerns, attendance matters, and day-to-day employee needs.

• Promoted workplace safety requirements and reinforced compliance with company and client policies.

• Maintained employee and staffing documentation while handling confidential information appropriately.

INTERN / RECRUITER

New York Hotel Trades Council, New York, NY September 2008 – April 2011

• Supported recruitment, administrative, and member-related activities in a union environment.

• Assisted with candidate outreach, telephone communication, records management, filing, and office administration.

• Supported recruitment processes and procedures while handling confidential information professionally.

ADMINISTRATIVE ASSISTANT INTERN

Psychotherapy Counseling and Home Care of Greater New York Inc., Brooklyn, NY June 2010 – September 2010

• Provided administrative support, including reception, telephone communications, appointment coordination, filing, document processing, and confidential records management.

EDUCATION

STRAYER UNIVERSITY

Bachelors in Business Administration with a concentration in Human Resource.

HR AND TECHNOLOGY SKILLS

HR Operations • Employee Relations Support • Onboarding • Employee Engagement • Employee Records • Workforce Administration • HR Compliance • Talent Acquisition • Recruiting • Performance Management Support • HRIS • ATS • Microsoft Office • Payroll and Timekeeping Systems • Employee Communication • Documentation • Confidentiality • Relationship Management

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