Collections & Billing Call Center Specialist
Resume:
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Resume.pdf
New Braunfels, Tx 78130
Objective
Experience
Education
debbieg?*@*******.***
Debbie Dominguez
Tam able to adapt quickly and willing to learn from my peers. am always up
for new challenges and eager to learn. My main goal is to learn different skills
in order to benefit in my position.
2008-Present New Braunfels Utilities New Braunfels, TX
Collections — Call Center
Answering high volume calls.
Setting up new accounts and processing disconnections.
Assisting with reconnections, payments, and collections.
Process variety letters for NSF, write offs and non payments.
2006-2008 HD Supply New Braunfels, TX
Credit Department
© Reviewing delinquent accounts and researching for misapplied payments.
* Collections calls, take payments via phone.
© Releasing of orders on hold due to nonpayment.
1996-2006 Hill Country MHMR. New Braunfels, TX
Billing Care Coordinator
* Provided Training for data entry for eleven different centers, Update manual
for training purpose.
© Set up diagnosis code 9 using DSM IV for billing with the State.
© Generates all Management reports Monthly and Quarterly.
Data Entry
© Billing in Anasazi system and post payments.
‘© Responsible for bank deposits, general accounting.
© Enter time sheets for office of thirteen employees, set travel arrangements
complete vouchers.
‘© Responsible for ordering office supplies.
© Answered incoming lines, Set up Doctors appointments.
© Intake process with Clients to set up payment plans, process insurance claims
for services.
1980-1984 New Braunfels New Braunfels, TX
Canyon High School
© VOE Program.
Oracle, Get Paid, Trend, Anasazi, Micosoft Word, Excel, Power Point, DSM
TV, ICD09, Harris,
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