Jeana King *************@*****.***
SUMMARY
As a dedicated and results-driven professional with extensive experience in operations coordination, dispatch supervision, and CDL A OTR driving, I am eager to bring my skills to your team. My passion for optimizing logistics and ensuring seamless operations aligns perfectly with your company's goals. I am committed to delivering excellence and fostering a collaborative environment, and I look forward to contributing to your success and growth.
EXPERIENCE
Operations Coordinator, Claw Logistics, Sterling Heights, MI
Feb 2026 — Current
Managed and enhanced customer relations by addressing transportation requirements, ensuring satisfaction in the automotive industry.
Assisting customer customers and drivers with on-time deliveries and executed operational procedures for tractors and trailers, enhancing overall equipment functionality.
Scheduled and routing processing to enhance delivery efficiency and reduce operational costs.
Administered daily transportation activities, focusing on safety standards and strict compliance with organizational policies.
Brokered carriers for customers’ needs
Ensure drivers adherence to DOT laws and regulations, safeguarding operational integrity.
Directed driver dispatch operations to ensure timely deliveries and enhance overall operational efficiency.
Implemented systematic organization of documents to ensure compliance with retention policies.
Delivered analytical insights that significantly improved problem-solving strategies across projects. Enhanced team collaboration through effective communication and interpersonal skills. Maximize efficiency by utilizing Microsoft Office applications, including Excel and Outlook, to streamline workflows. Achieved exceptional accuracy in data entry with 10-key at 50 kpm. Improved documentation processes through typing proficiency of 40-50 wpm. Coordinated logistics operations to achieve timely delivery of shipments.
Transportation Dispatcher, First Fleet, Romulus, MI
May 2019 — Feb 2025
Managed and enhanced customer relations by addressing transportation requirements, ensuring satisfaction in the automotive industry.
Executed operational procedures for tractors and trailers, enhancing overall equipment functionality.
Streamlined scheduling and routing processes to enhance delivery efficiency and reduce operational costs.
Administered daily transportation activities, focusing on safety standards and strict compliance with organizational policies.
Implemented strategies to ensure adherence to DOT laws and regulations, safeguarding operational integrity.
Directed driver dispatch operations to ensure timely deliveries and enhance overall operational efficiency.
Implemented systematic organization of documents to ensure compliance with retention policies.
Delivered analytical insights that significantly improved problem-solving strategies across projects. Enhanced team collaboration through effective communication and interpersonal skills. Maximized efficiency by utilizing Microsoft Office applications, including Excel, PowerPoint, and Outlook, to streamline workflows. Achieved exceptional accuracy in data entry with 10-key at 50 kpm. Improved documentation processes through typing proficiency of 40-50 wpm. Coordinated logistics operations to achieve timely delivery of shipments.
CDL A OTR Driver, 21 Logistics, Warren, MI
May 2018 — May 2019
Worked well with dispatchers to communicate route and schedule changes. Implemented daily
DOT pre-trip inspections to reduce risks or delivery delays. Followed safety protocols when handling hazardous materials during transportations according to DOT guidelines.
Observed driving regulations and safety procedures, maintaining excellent safe driving record.
CDL A OTR Driver, Zeitner & Sons, Omaha, NA
Dec 2012 — May 2018
Worked well with dispatchers to communicate route and schedule changes.
Implemented daily DOT pre-trip inspections to reduce risks or delivery delays. Followed safety protocols when handling hazardous materials during transportations according to DOT guidelines.
Observed driving regulations and safety procedures, maintaining excellent safe driving record.
EDUCATION CDL US Truck Driving School, Warren, MI
2011 — 2011
Charles A Beard, High School Diploma, Knightstown, IN 1983 — 1987
SKILLS Logistics management Records maintenance
Dispatcher monitoring Tracking of man hours
Schedule checking and oversight Route planning
Record keeping Coordinating urgent deliveries
Problem-solving Tracking systems
Dispatching procedures Dispatch software
Data entry Attention to Detail
Adaptability & Flexibility Basic Troubleshooting
Independent Work File Organization
Planning Documentation