Accounting Administrator and Office Manager

Sylvia J. Dennis

608-***-**** *** Dapin Road, Madison, WI 53704-1204.

**************@*****.***

BACKGROUND SUMMARY

Administrator with education and experience in accounting, office management, collections and supervision. Skilled in Microsoft word, Access, Excel and PowerPoint. Learned Web Publishing 1. Notary Public.

EXPERIENCE

Administrative

•Interviewed applicants and determined eligibility for public assistance programs

•Researched and answered questions by mail, telephone and in person

•Improved collection of overdue accounts by 600% over previous administration

•Evaluated court documents to initiate probate claims

Training / Coaching / Supervision

•Coached general assistance applicants in job hunting skills/interests, resume creation

•Spoke to high school Civics and History classes about elections and City government

•Supervised an office staff of three

Trained an assistant

•Trained a Program Assistant 2 at Dermatology Research Lab

•Drafted constituent letters and other general business correspondence

•Prepared minutes of City Council and Middleton Historical Society meetings

•Developed the Roll Call of Votes and short newsletter articles on political issues

•Handled the convention registration and billing process for 120-delegate convention

•Updated affidavit log, lien log and estate ledger weekly

•Used BPI software programs to record deposits, pay bills, process payroll, print out journals,

•Prepared W-2s and 1099, and kept the database up-to-date

•Prepared statistical reports for the City of Middleton on Dane County general relief

EDUCATIÔN

Small Business Tax Expo, UW-Extension, Jan. 20, 2016.

Certified Management Accountant (CMA) class, Part 3, UW-Milwaukee, Fall 2005

Wage, Salary & Benefits Administration, MATC, 2003

Public Sector Collective Bargaining, UW

Certified Public Manager (CPM) courses, UW Extension

Medical Terminology and Anatomy, MATC, 1998

Paralegal Certificate and Real Estate courses, MATC, 1996 B.S. Public Administration, Upper Iowa University, 1995

AA. Supervisory Management, MATC, 1991

A.A. Accounting, MATC, 1978

C.P.S. Rating, Permanent, 1978

EMPLOYMENT

Payroll & Benefit Specialist-LTE, State of Wisconsin, Dept. of Administration-Central Payroll May 2021-May 2023

Lottery Drawing Specialist, Wi. Dept. of Revenue, 2135 Rimrock Rd. Oct.2020-Jan. 2021

Office Operations Supervisor, U.S. Census Bureau, 2401 Landmark Blvd. Oct. 2019-Mar.2020

Office Associate-LTE, Wis. Emergency Management, Dept. of Military Affairs, 242-3246 Oct 2017-Oct. 2018

Duluth Trading Company, Belleville. 608-***-**** (seasonal, rehirable) 2015-2016,-Feb. 2017

Home Caregiver for parent 2005-2015

Program Assistant 3, UW Dermatology Department 2002-2003

Program Assistant 2, UW Department of Biostatics & Medical Informatics 2001-2002

Office Auditor, WI Department of Revenue, Madison, WI 1999-2000

Financial Specialist LTE, UW Extension, Madison, WI 1998-1999

Office Manager, RAC Adjustments, Madison, WI 1995-1997

Estate Recovery Clerk, WI Bureau bf Health Care Financing 1994-1995

Legal Secretary, State of Wisconsin, Madison, WI 1987-1993

City Clerk-Relief Director, City of Middleton, Middleton, 'WI 1982-1986

Legislative Secretary-Aide-Judiciary Committee Clerk, Wisconsin Legislature 1971-1981

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