Human Resources & Executive Administration Manager

TIARA JOHNSON

Washington, D.C. 202-***-**** *******.********@*****.***

PROFESSIONAL SUMMARY

Experienced Human Resources and Administrative Professional with more than 10 years of experience in Human Resources, Executive Support, Administration, Employee Relations, and Office Operations. Skilled in onboarding, policy development, payroll coordination, recruitment, employee engagement, and organizational support. Recognized for creating positive workplace culture, maintaining confidentiality, improving operational efficiency, and building strong professional relationships. Strong communication, leadership, and problem solving skills with the ability to work independently and collaboratively in fast paced environments. EDUCATION

Trinity Washington University Washington, D.C.

Bachelor of Science in Business Administration

Current Junior, Expected Graduation: December 2027 Largo High School Upper Marlboro, Maryland

High School Diploma August 2001 – June 2005

PROFESSIONAL EXPERIENCE

Human Resources Manager

First Choice Community LLC March 2025 – August 2026

• Create and implement company policies and procedures to support organizational operations and compliance.

• Manage employee onboarding and offboarding processes while ensuring a smooth transition for staff members.

• Coordinate payroll processing and maintain accurate employee records.

• Organize company meetings, annual trainings, and compliance related sessions aligned with Maryland state regulations.

• Conduct monthly one on one employee supervisions to support performance development and employee engagement.

• Handle employee relations matters with professionalism, confidentiality, and effective conflict resolution.

• Promote high employee morale through staff appreciation initiatives including employee shout outs, employee of the month recognition, work anniversaries, and birthday celebrations.

• Support leadership with operational planning, communication, and workforce management initiatives. Human Resources Administrative Coordinator

Just Dream Foundation Remote January 2022 – April 2024

• Coordinated recruitment procedures including job postings, resume screening, interview scheduling, and background checks.

• Managed onboarding, orientation, and recruiting processes to ensure successful employee integration.

• Assisted with developing and enforcing HR policies and procedures.

• Maintained employee records and HRIS data with a high level of accuracy and confidentiality.

• Supported employee relations matters and assisted with conflict resolution. Administrative Assistant II

Howard University Washington, D.C. November 2018 – January 2022

• Provided administrative support to the Office of the Dean, Admissions Office, and Doctoral Program.

• Managed schedules, communications, and daily office operations for executive leadership.

• Coordinated admissions procedures including application processing and campus tours for prospective students and families.

• Oversaw doctoral student records, dissertation defense coordination, and faculty communication.

• Managed incoming and outgoing communications to ensure timely information distribution. Program Case Analyst

Prince George’s County Department of Human Services Hyattsville, MD February 2017 – November 2018

• Reviewed applications for SNAP, Medicaid, Cash Assistance, Rental Assistance, and Energy Assistance programs.

• Verified compliance with local, state, and federal regulations through detailed case reviews.

• Identified documentation inconsistencies and collaborated with applicants and caseworkers to resolve issues.

• Utilized Maryland Benefits System and Work Number software to verify employment and household income.

• Provided guidance and training to staff regarding documentation standards and best practices.

• Assisted with policy and procedure improvements to strengthen case review processes. Human Resources / Executive Assistant

Finsby Care, Inc. Takoma Park, MD February 2013 – February 2017

• Managed executive calendars, travel arrangements, meetings, and event coordination.

• Served as the primary liaison between executive leadership and internal and external stakeholders.

• Prepared correspondence, reports, presentations, and meeting materials.

• Conducted research and gathered information to support strategic decision making.

• Assisted with special projects and ensured timely project completion. COMMUNITY LEADERSHIP & SPEAKING ENGAGEMENTS

• Board Director for the nonprofit organization Saved by Grace, supporting community outreach, organizational leadership, and initiatives focused on empowering and assisting individuals in need.

• Curated annual community events throughout the Washington, D.C. area titled “Am I Ready?” focused on personal development, career readiness, and empowerment.

• Participated as a speaker and panelist at multiple events throughout the DMV community.

• Encouraged community engagement through discussions centered on resilience, education, leadership, and professional growth.

SKILLS

Human Resources Management • Employee Relations • Policy Development • Onboarding and Offboarding • Payroll Coordination • HRIS Systems • Recruitment and Talent Acquisition • Executive Support • Microsoft Office Suite • Calendar and Meeting Management • Organizational Leadership • Conflict Resolution • Staff Training and Development

• Project Coordination • Strong Written and Verbal Communication • Time Management and Multitasking • Team Collaboration and Leadership • Office Operations and Administration References available upon request.

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