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Quality Control Proofreader and Content Editor

Location:
Cincinnati, OH
Posted:
August 27, 2026

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Resume:

ALLISON

HADEN

************@*****.***

513-***-****

Cincinnati, OH 45243

Bold Profile

Detail-oriented proofreader with 15+ years of experience in digital and print advertising. Proficiency in enhancing publication quality through meticulous editing, grammar proficiency, and effective communication to exceed client expectations and ensure brand consistency. Client experience is diverse and includes ExxonMobil, Pfizer, sanofi-aventis, Procter & Gamble, Bayer Crop Science, Lactaid, Amazon, new business proposals, and more.

PROFESSIONAL SUMMARY

SKILLS

15 years' experience in digital

and print adverting

• Advanced grammar skills

• Proofreading expertise

• Consistency verification

• Content enhancement

• Mastery of AP style

Working knowledge of AMA, MLA,

and Chicago styles

• Quality assurance

• Content editing

• Grammar proficiency

Expert in Microsoft Word, Excel,

Teams, PowerPoint, and

SharePoint; Keynote; Adobe

Acrobat; and Figma

Create and maintain client style

guides

Miami University

Oxford, OH • 05/2001

Bachelor of Arts: English Literature

University of Kentucky

Lexington, KY • 12/2005

Master of Science: Library And

Information Science

EDUCATION

Critical Mass, Inc. - Quality Control Proofreader

Cincinnati, OH • 03/2013 - Current

F&W Media, Inc - Online Content Development Manager - Fine Art Cincinnati, OH • 02/2012 - 11/2012

Develop and expand online courses for Artists Network University to enhance educational offerings:

WORK HISTORY

Implement proofreading best practices to streamline document review processes, increasing efficiency.

• Create and adhere to client style guides.

Review and correct grammatical, typographical, and formatting errors in various documents.

Analyze workflow processes to identify areas for improvement, enhancing team productivity and output quality.

Improve document accuracy by meticulously proofreading and editing various types of content.

Check and correct grammatical and spelling errors in diverse documents.

Maximize document quality by suggesting revisions for awkward phrasing or unclear language.

• Review and edit documents for accuracy of language and style. Proofread, edit, and evaluate final copy to verify content aligned with established guidelines.

Manage finished works and version edits for a comprehensive record of each file.

Uphold accuracy standards in a high-pressure environment, ensuring error-free deliverables even during peak workload periods.

Ensure consistency in style and tone by adhering to clients' specific guidelines and preferences.

Cultivate collaborative relationships with art instructors to support course quality and relevance.

• Utilize strong research skills to determine course needs.

• Use SEO language for most effective course promotion approach. Implement basic HTML and WordPress to create and enhance course visibility and engagement.

Healthcare Regional Marketing - Editor/Proofer

Cincinnati, OH • 06/2010 - 02/2012

Proofread internal and client-facing materials, ensuring clarity and accuracy in manuscripts, sell sheets, and posters: Convergys Learning Solutions - Editor, Content Quality Assurance Cincinnati, OH • 04/2008 - 06/2010

Review, edit, and develop printed and online e-learning courseware/materials prior to client delivery

• Edit and proofread syllabus for each course.

• Maintain Blackboard online course system for each ongoing course. Manage relationships with major pharmaceutical clients, including Pfizer, sanofi-aventis, Novartis, and Endo.

Apply knowledge of AMA style and pharmaceutical intricacies to produce client-specific, error-free materials.

Coordinate with account team members to obtain and organize reference materials for each pharmaceutical company and brand.

Edit courses, technical documentation, and training materials for clarity and consistency in tone and style, enhancing overall content quality.

Collaborate on projects for clients such as Johnson & Johnson, General Motors, Chrysler, and Bell Canada.

Perform developmental reviews and consistency edits of courses; test online courses for functionality and performance in multiple types of learning environments.

Conduct developmental reviews and consistency edits of courses while testing online courses for functionality and performance across various learning environments.

Assist writers in clarifying instructional content for global production teams, fostering effective communication among team members.

AFFILIATIONS

• Member, American Library Association 2004-2008

• Member, Phi Beta Kappa National Honor Society 2001-present

• Member, Golden Key National Honor Society 1999-present

• Member, Phi Sigma Pi National Honor Fraternity 1998-present



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