Redd Wilx Sarasota, Florida 760-***-****
ASM - Tommy Bahamas Palm Springs, CA May 2024 to February 2026 Maintained Corporate Standards * Responsible for all Liquor, Beer and Wine * Created and Implemented Organizational Standards
Beverage Manager - Lido Beach Resort Sarasota, FL March 2021 to June 2023 Reinvented service standards post Covid for Luxury Hotel Restaurant with Guest Centric Vision * Ordering and Organization of Wine and Liquor while improving vendor relationships
General Manager - Crow's Nest Marina & Restaurant Venice, FL February 2015 to May 2020
Responsible for all aspects of operations for awarded 'Best Restaurant in Venice' Scheduling all Service Staff of 60+ FOH * Advancing service standards * Inventory and Administrator of Wine Spectators 'Award of Excellence' * Wine List totaling 250 bottles * Utilized Positive Mentoring to improve teamwork and foster a celebratory workplace with full focus on Guest Satisfaction
Opening Team - Ritz Carlton Palm Springs, CA April 2014 to September 2014
Extensive Ritz Carlton Philosophy with focus on all things 'Making a Guest for Life'
General Manager - Matchbox Food Group Palm Springs, CA 2010 to November 2013 COGS * Extensive community outreach / Palm Springs Chamber of Commerce / Palm Springs Bureau of Tourism * Event Planning: Increasing overall revenue by 20% Aggressive inventory controls * Beverage menu engineering: Resulting in lowest and most consistent company wide COGS Insightful 'resort' labor management reigning labor costs into allowable budget
F&B Manager – Steakhouse Spa Resort Casino Palm Springs, CA 2006 to 2009 Assured Operational Standards * Redesigned wine list increasing sales and efficiency * Trained FOH team members * Scheduling & Labor * Operated high end player special events * Liaison to Players and Casino Management