Dependable Administrative Assistant and Support

Monra K. Doster

***** ******* ***** **.

Mont Belvieu, TX 77523

Telephone: 405-***-****

EXPERIENCE:

November 1, 2001 – March 2025 - Oklahoma Municipal Assurance Group, Oklahoma City, Oklahoma

Administrative Assistant

Provide secretarial and administrative support to the CEO (correspondence, reports, graphs and projects).

Assist the Finance Department with data entry, reports, and occasional check entry.

Assist Planned Services Department as needed during renewal of policies.

Create and maintained office calendar; manage & order general office supplies.

Coordinate conference reservations including hotels and dining.

Responsible for general administrative duties including telephone support, management of external mail and other duties as assigned.

December 2000 – November 2001 Sedgwick Claims Management Services, Oklahoma City, Oklahoma

Processed liability claims (entry on computer and proper file coordination)

Prepared and mailed letters/forms to claimants and policyholders

Entered and processed checks to claimants and policyholders

Entered and processed checks to attorneys for service provided on claims.

Created databases in Excel and Access

General office duties such as filing; process incoming/outgoing mail, filing; answer telephone and other duties as assigned.

August 1997 – September 1999 Arkansas/Oklahoma Divisional Headquarters of The Salvation Army

Oklahoma City, Oklahoma (January 1999 – September 1999)

Position - Administrative Assistant to the Development Department

Administrative assistant to Public Affairs Manager and two Capital Development Directors.

Composed and processed letters to attorneys, corporations and individuals;

Processed gifts of money received for grants submitted.

Coordinated meetings and appointments.

Managed donor database and created new databases as needed.

Donor research for grants via internet.

General office duties such as filing, process incoming/outgoing mail, filing, purchase of office supplies and renewal of periodicals, etc.

EDUCATION:

Diploma - Piedmont High School, Monroe, North Carolina (Majored in Office Occupations/Business)

Continuing Education Courses with certificate of completion:

“A Manual of Style (letter writing and grammar) (8 hours)

“Fundamentals of Filing, Writing Office Policies & Procedures" (8 hours)

“How to Communicate with Others” (telephone etiquette) (8 hours)

Microsoft Windows XP Professional Courses – Excel, Access, PowerPoint, Outlook (32 hours)

Contact this candidate